Call Application Switching Methods
Change the active call application on your phone.
Change call applications using either the Poly Control Panel or cycle between
them using the app switching icon.
Select an Available Call Application
Switch directly to another available call application using the Poly Control Panel.
IMPORTANT: You may not have access to this functionality if your administrator
has disabled the Poly Control Panel.
1. From the top of the system display, swipe down to display the Poly Control
Panel.
2. Optional: Swipe down a second time to expand the panel and display the icon
names.
3. Select the icon of the call application you want to switch to.
Cycle Through Available Call Applications
Cycle through the available call applications using the navigation bar at the
bottom of the phone’s screen.
■
On the navigation bar, select App Switch to switch to another call
application.
Calling Contacts from Directories
On CCX business media phones, you can search for and call contacts in your
Contact Directory, and the Corporate Directory.
Call a Contact from a Directory
Place a call directly from your directory or select contacts in your directory to call
on the
Place a Call
screen.
1. Do one of the following:
● Select Contacts and select a directory.
● Select Place a Call and select Contacts , and select a directory.
2. Select a contact.
Call a Contact from a Directory Search
Search for and call contacts on the
Search
screen in your directory.
1. Select Directories, then select Contacts and select a directory.
2. In the Search field, enter your contact’s name.
3. Select a contact.
26
Chapter 5 Audio Calls
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