Pages you receive during an active call don't interrupt the call. The phone plays
audio from both the call and the page at the same time. When you receive a page
during a call, the phone plays the pages based on the following settings:
● If configured by your administrator, standard priority pages play during active
calls. Otherwise, the page displays on your phone as pending.
● Priority and emergency pages play immediately.
NOTE: If you adjust the volume of a normal, nonemergency page while it plays,
the phone uses the adjusted volume for all subsequent nonemergency pages.
However, only your system administrator can change the volume of an
emergency page.
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Do one of the following:
● For normal pages that play automatically during a call, hold the call to
listen to the page.
● For pending pages, select Accept or hold the call to listen to the page.
Receiving Pages When Not in an Active Call
When you receive a page and you aren’t in an active call, the page immediately
plays, regardless of the paging priority.
While a page plays, you can do the following:
● Hold the page.
● End the page. This ends the page at your phone only.
● Place a new call.
Group Paging Settings
Change your default paging group, update page group subscriptions, and enable
pages to play during active calls on your phone.
NOTE: The features described in this section require access to the
Basic
settings menu on the phone. If your phone requires a password to access the
Basic
settings menu, contact your system administrator for assistance
customizing your phone.
Change the Default Paging Group
Change the default paging group to a different group.
The default paging group is group 1. When you change the default paging group,
the phone automatically subscribes to the group you select.
1. Go to Settings > Basic > Preferences > Paging/PTT Configuration.
2. Select Group Paging > Default Group
3. Select the new default paging group number.
Receiving Pages When Not in an Active Call
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