3. When the recipient answers, speak with them and then select Complete
Transfer to transfer the call.
If the recipient either doesn't answer your call, or can't accept the call
transfer and hangs up before you transfer the call, the original caller stays on
hold. You can resume that call or try to transfer to another recipient.
Cancel a Transfer
If a contact doesn’t answer the transfer or if you want to remain speaking with the
contact on your line, cancel the transfer before it completes.
■
Select Cancel on the call transfer screen.
The call doesn’t transfer and becomes active.
Mute the Microphones
Mute the microphone so other parties can't hear you.
■
Do one of the following:
● Select Mute .
● Select the Mute key on the phone.
Unmute the Microphones
Unmute your audio when you’re ready to speak and let others on the call hear you.
■
Do one of the following:
● Select Unmute .
● Select the Mute key on the phone.
Call Precedence and Preemption
If your administrator has enabled call precedence and preemption, your outgoing
calls are assigned a precedence level.
If you are in an active call and receive a new call with a higher precedence, your
active call is preempted—ended. If your call is preempted, your phone plays a
preemption tone and displays a preemption screen. The preemption screen is
shown both for caller and callee. After you acknowledge the preemption screen,
you can answer, reject, or ignore it. The notification screen disappears if you do not
acknowledge the preemption notification after the display time out as defined by
your admin.
Parking and Retrieving Calls on the Cisco BroadWorks Server
When your phone is registered with a Cisco BroadWorks server, use Call Park to
park a call directly to a contact's line.
Cancel a Transfer
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