General Symptom List
113
Ethernet • Interface cable defective
• Host/Printer/Network configuration
• Printer logic
Ethernet PCBA responds
to “ping” and “telnet”
utilities, and can print from
“ftp”, but card cannot be
accessed by a browser.
Ethernet 1. Open a telnet session using the IP address of
the ethernet card.
2. Enter these commands:
config http on
save
reset
3. Wait up to two minutes for the ethernet card to
complete a reset cycle.
4. Close the telnet session.
You should be able to access the ethernet card
now through a browser by using the IP address
as a URL, as for example http://xxx.xxx.xxx.xxx
NOTE: If the ethernet card cannot be accessed by
the Printer Manager, do the steps listed
under “TCP Port Busy” on page 86.
Ethernet PCBA responds
to “ping,” “telnet,” and “ftp”
utilities, but will not
communicate from the host
computer.
Ethernet 1. Open a telnet session using the IP address of
the ethernet card.
2. Enter these commands:
start fox prn
stop prn
3. If the fox test prints, the host computer is not
configured properly.
Table 4. Communications Problems