List Of Messages
53
ERROR: EC STOPPED
AT STATE XXXX
Where XXXX is a number
from 0000 to 0010. The
Engine Controller has
stopped and is in the state
identified by the number
displayed. If the EC stops at
state 0000 at power-up,
replace the controller board.
Record the message and
return it with the defective
board.
1. Power off the printer. Remove all
flash memory and DRAM SIMMs.
Inspect the SIMM sockets on the
controller board. If any socket
pins are bent or damaged,
replace the controller board.
2. Install the flash and DRAM
SIMMs, making sure they are
fully and correctly seated. Power
on the printer. Download the
emulation (page 150). If the
message appears, replace the
flash SIMM(s).
3. Power on the printer. Download
the emulation. If the message
appears, replace the DRAM
SIMM(s).
4. Power on the printer. Download
the emulation. If the message
appears, replace the controller
board. Record the message and
return it with defective board.
ERROR: FLASH
DID NOT PROGRAM
The printer encountered an
error trying to program flash
memory.
Download the program again (page
150). If the message occurs again,
replace the flash memory.
ERROR: FLASH
NOT DETECTED
The printer could not find
flash memory.
Check flash memory on the controller
board. If present, reseat the flash
SIMMs; if missing, install flash
SIMMs.
ERROR: NO DRAM
DETECTED
The printer could not find
any DRAM.
Check DRAM on the controller board.
If present, reseat DRAM; if missing,
install DRAM.
ERROR: NVRAM
FAILURE
The non-volatile memory
has failed.
Replace the controller board. (Do
NOT attempt to replace NVRAM.)
Record the message and return it
with defective board.
ERROR: PROGRAM
NEEDS MORE DRAM
The printer requires more
DRAM in order to run the
downloaded program.
Add DRAM or use a smaller
emulation program.
ERROR: PROGRAM
NEEDS MORE FLASH
The printer requires more
flash memory in order to run
the downloaded program.
Add flash memory or use a smaller
emulation program.
Table 2. Message List
Message Explanation Solution
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