List Of Messages
57
FIRMWARE ERROR
Application software tried to
perform an illegal printer
function or damaged
memory is detected on the
controller board. If the
message appears at power-
up, replace the controller
board. Record the message
and return it with defective
board.
1. Cycle power. Run the print job. If
the message appears, download
the emulation software again
(page 150).
2. Cycle power. Run the print job
again. If the message appears,
replace the flash memory.
3. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with defective board.
4. Power on the printer. Run the
print job again. If the message
still appears, there is an
application software error. Use
your local support procedure to
request assistance.
FM HEADER ERROR
Frame Header Error.
Application software has
violated header parameters.
Not a printer problem. The system
administrator should correct
applications data or configuration.
FRAMING ERROR
The printed output may
contain random !
(exclamation point)
characters.
1. Make a configuration printout. Set
printer serial interface parameters
to match host configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and
Request to Send.
2. Send a print job to the printer. If
the message appears, go to
Communications Failures,
page 112.
FREEFORM OFF
This message can appear if
a control panel key is stuck
in the down position. Check
the control panel for stuck
key(s).
1. Release stuck keys. Determine
and correct what made the key(s)
stick.
2. Cycle power: power off the
printer, wait 15 seconds, power
on the printer. If the message
appears, replace the control
panel.
Table 2. Message List
Message Explanation Solution
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