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Chapter 3 Troubleshooting Display Messages
PLAT INV CMD*
Platen Invalid Command.
Firmware error on the
controller board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with defective board.
PLAT INV PARM*
Platen Invalid Parameter.
Firmware error on the
controller board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with defective board.
PLAT INV STATE*
Platen Invalid State.
Firmware error on the
controller board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with defective board.
PLEASE WAIT...
RESET IN PROGRESS
Status message: the printer
finished loading the program
into flash memory and is
automatically resetting itself.
No action required.
POWER SAVER MODE
This is a status message.
The printer is in low-energy
idle state, all fans and higher
voltages are off, only +5Vdc
logic circuits are active.
No action required, but you can press
the PAPER ADVANCE key to revive
the printer from power saver mode.
Table 2. Message List
Message Explanation Solution
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