General Symptom List
93
Control panel keys do not
work
1. Power on the printer. Check the operation of the control
panel keys. Replace the control panel assembly if the keys
do not work.
2. Power on the printer. Check the operation of the control
panel keys. Replace the control panel cable assembly if
the keys do not work.
3. Power on the printer. Check the operation of the control
panel keys. Replace the controller board if the keys do not
work.
Control panel display shows
garbled, broken characters
1. Remove the paper path or pedestal top cover. Check
cable connections into the controller board. Make sure the
control panel cable is seated in connector J110 on the
controller board.
2. Make sure the DRAM SIMM(s) is/are seated properly in
J15/J16. Reseat DRAM SIMM(s).
3. Power on the printer. Inspect the control panel display. If
the control panel shows broken characters, replace the
DRAM.
Table 3. General Symptom List
Symptom Solution
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