Ricoh J001 - Page 229

SM 8-29 J001/J003
8.3.12 DUPLEX UNIT ERROR
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
Set incorrectly.
The duplex unit is not set, or it is not set correctly.
1 The duplex cover is open, or duplex unit is not installed
correctly.
2 Damaged.
(1) Make sure the following items are set correctly.
1-1 Duplex unit cover (J001)
1-2 Duplex unit (J003)
1 The duplex unit cover is not closed (J001).
2 The duplex unit cover is not set correctly (J003).
1 The duplex unit cover is not closed (J001).
2 The duplex unit is not set correctly (J003).
8.3.13 PAPER SIZE - 1
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
Paper size error.
A paper size other than the one specified for the print job is
loaded.
1 Print job setting incorrect
2 Paper that does not meet specifications was used.
3 Print setting miss.
4 Paper loaded incorrectly.
5 Paper double-feed, slipping.
(1) Check the size of the paper selected for the print job. The size of the paper selected for the print job does not match
the size of the paper loaded in the paper tray.
Check the paper size.
(2) Make sure that the size of the paper selected for the print job
matches the size of the paper loaded in the tray.
Paper sizes are not the same. Check the size of the paper loaded in the tray.
(3) Check the "Printer Properties" window and determine
whether "Do not print after paper size error." is selected.
Error caused by printer setting. Open the "Printer Properties" window, check the initial
settings, and make sure that "Do not print after paper size
error." is not selected.
(4) Make sure that the paper tray is set correctly. Tray is set incorrectly. Reset the tray.
(5) Determine whether the paper has double-fed and failed to
eject from the printer.
1 Double-feed.
2 Paper slippage.
1 Determine whether the paper has double-fed.
2 After checking the paper, press the [Paper Feed] key.
8.3.14 CANNOT COMMUNICATE
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
Power on error.
Switch the printer off and on. If machine fails to start, printer
requires servicing.
1 Power cord not connected.
2 Power switch was not held down long enough.
3 The SU output breaker switch opened.
4 Power surge occurred. Power drop occurred.
5 Damaged.
(1) Check the power cord and make sure that it is attached
correctly.
Power cord not connected. Make sure that the power cord is connected correctly.
(2) Switch the printer off, and then switch it on again. When you
switch the printer on, hold down the [Power] key for at least 1
sec.
[Power] key not depressed long enough. Press and hold down the [Power] key for at least 1 sec.
(3) Disconnect the power cord from the power supply, wait at
least 2 sec., reconnect the power cord, and then switch the
printer on.
PSU safety circuit breaker opened. Disconnect the power cord from the power supply for at
least 2 sec, reconnect the power cord, and then switch the
printer on again.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA