Rockwell Automation Publication 2713P-UM001G-EN-P - May 2022 101
Chapter 7
The name of the imported file is displayed. A green check next to the file
name means that the import is complete.
8. Tap O K .
The file is stored on the terminal and captures data in an encrypted format
for use by Rockwell Automation technical support.
Export a Troubleshooting Log
To export the troubleshooting log to a USB device or SD card, follow these steps.
1. Press the navigation button on an application screen.
2. On the Settings screen, tap Troubleshooting.
3. Insert a USB drive or SD card into a slot on the terminal.
4. Tap Exp or t .
The troubleshooting log is exported and the date a time of the last export is
displayed next to the Export button.
ATTENTION: Do not remove the USB drive or SD card before the import
operation is complete. Otherwise, the USB drive or SD card can become
corrupt.
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