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9. WHAT DO I DO IF ...?
9.1 Monitor
9.2 Measuring mat
➔ Monitor
➔ Measuring mat
➔ Bioimpedance measurement
➔ Data connection
➔ Printing
Problem Cause Remedy
Monitor cannot be
switched on
No power supply Provide power supply
Rechargeable battery discharged
Provide power supply and charge
rechargeable battery
Rechargeable battery faulty Replace rechargeable battery
Touchscreen display
remains dark
Device on standby
• Touch the touchscreen display
• Press the ON/OFF button
Device not switched on Switch on device
No power supply Check whether power is being supplied
Touchscreen display faulty Inform seca service
Touchscreen display not
reacting
Device in undefined state following
implausible input
• Switch off the device (press and hold the
ON/OFF button for approx. 15 seconds)
• Switch the device back on
Image on touchscreen
display faulty
Touchscreen display faulty Inform seca service
Password not accepted
Password overwritten on last
synchronization with
seca 115 PC
software
• Use the new password
• If new password not known, contact
administrator
Problem Cause Remedy
Measuring mat cannot be
switched on
Rechargeable battery discharged
Suspend measuring mat in storage
compartment of monitor and charge
rechargeable battery
Measuring mat faulty Replace measuring mat
Inductive charging interface faulty Inform seca service
"Charging state" LED is
red
Rechargeable battery discharged
Suspend measuring mat in storage
compartment of monitor and charge
rechargeable battery
Rechargeable battery faulty Replace measuring mat
Inductive charging interface faulty Inform seca service
"WiFi" LED is red
No WiFi connection to monitor
Administrator:
check settings for WiFi connection and
correct if necessary
WiFi module of measuring mat faulty Replace measuring mat
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