Cybersecurity 9810 series - User manual
53 7EN05-0390-08
NOTICE
LOSSOFACCESS
Failure to follow these instructions can result in loss of access to the device.
Ensure you maintain sufficient access to communicate with your device.
NOTE: Complete the following tasks in the order listed; overwrite the communications module
registers last to maintain meter connectivity.
To wipe the device:
1. Overwrite the meter template file. This overwrites the meter template with the default factory
template. See “Overwriting the Meter template file” for detailed steps.
2. Delete files in the documents folder in SFTP file directory using SFTP client software. See
“SFTP” for more information.
3. Delete the custom SSL certificate. See “Deleting a custom SSL certificate” for more
information.
4. Delete webpages. See “Deleting custom webpages” for more information.
5. Delete the IEC 61850 configuration file. This deactivates functions related to the IEC 61850
protocol. See “Deleting an IEC 61850 configuration file” for more information.
6. Restore default security configuration. See “Restoring default security configuration” for
more information.
7. Overwrite factory module registers. This deletes values for:
Device owner.
Device tag.
Device location.
Device name.
See “Overwriting factory module registers” for more information.
8. Perform a Master Reset. This deletes values for:
Event log, data, and waveform records.
Power quality event (COMTRADE) files.
Energy, metering, min./max., revenue and test mode, and peak demand values.
Disturbance (sag/swell event) counter, EN 50160 parameters and statistics.
9. Overwrite communications module registers. This deletes values for network infrastructure
details. See “Overwriting communications module registers” for more information.
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