7. Troubleshooting System Manual
Page 2-116 8/09 76.7300FP11/2, Rev A
7.09 For information on hands-on training, contact Tellabs:
Technical Training and Education Center
1415 West Diehl Road
Naperville, IL 60563
Telephone: +1.800.443.5555
+1.630.798.7070
Website: http://www.tellabs.com/training/
Module Repair and Return
7.10 This section covers Tellabs 7300 NE module repair and return policies.
General Repair and Return Information
7.11 Tellabs will repair or replace Tellabs products provided that the need for
this repair or replacement arises from the ordinary use of the products as intended
by the manufacturer or otherwise stated in Tellabs literature.
7.12 For more information about in-warranty and out-of-warranty repairs and
returns, see the Tellabs Global Repair and Return Policy, available on the Tellabs
website at www.tellabs.com. Click the Services and Support link and navigate
to Technical Support.
7.13 Complete any applicable troubleshooting procedures to troubleshoot the
module. If the module is suspected of being defective, replace the faulty module
with a new module and conduct the test again.
• If the substitute operates correctly, consider the original defective and
return to Tellabs as explained in Contacting Tellabs Repair Centers,
page 2-117.
• If normal troubleshooting procedures do not solve the problem,
contact Tellabs Technical Support Center.
7.14 Tellabs strongly recommends that no internal (component-level) testing or
repairs be attempted on the equipment. Unauthorized testing or repairs may void
the warranty. Also, if the equipment is part of a registered system, unauthorized
repairs result in noncompliance with Parts 15 and/or NEBS.
7.15 Although repair service always includes an attempt to remove any
permanent markings made by customers on Tellabs products, the success of such
attempts cannot be guaranteed. Therefore, if equipment must be marked defective
or bad, Tellabs recommends that it be done with non-permanent materials and,
where appropriate, in a manner consistent with the correct handling of
electrostatically sensitive devices.
To Next Page
Loading...
Need help?
General
