7. Troubleshooting System Manual
Page 2-112 8/09 76.7300FP11/2, Rev A
7. Troubleshooting
Tellabs Customer Service
Note: Follow your company’s prescribed procedures for obtaining technical
assistance, or call Tellabs Technical Assistance at 1.800.443.5555 (North
America) or 1.630.798.7070 (outside North America).
7.01 Prepare the following information before calling Tellabs:
• site name and contact
• software version
• size of system
• amount of traffic on the system
Module Replacement
7.02 If the modules are in a non-working state, follow your company’s
procedures for obtaining technical assistance, or call Tellabs Technical Assistance
at 1.800.443.5555 (North America) or 1.630.798.7070 (outside North America),
before continuing with this procedure. If you need a replacement module, refer to
Module Repair and Return, page 2-116.
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