TopAccess Error Messages 325
1C70
SMTP client OFF Ask your administrator to enable the
SMTP Client and perform the job again.
1C71
SMTP authentication error Confirm the login name and password are
correct. If SSL is enabled, make sure that
SSL port number is correctly set.
1C72
POP Before SMTP error Confirm the POP Before SMTP settings
and POP3 settings are correct.
1C80
Internet Fax transmission failure when pro-
cessing E-mail job received
Confirm the “Received Internet Fax For-
ward” settings.
1C81 Onramp Gateway transmission failure Confirm the mail box settings.
1C82
Internet Fax transmission failure when pro-
cessing Fax job received
Confirm the “Received Fax Forward” set-
ting.
1CC1
Power failure Check if the power cable is connected
properly and it is inserted securely. Check
if the power voltage is unstable.
3A10-3A12
MIME format error Ask the sender to resend the Email in the
MIME1.0 format.
3A20-3A22 Email process error Ask the sender to resend the Email.
3A30
Partial Email timeout error Ask the sender to resend the Email, or
change the Partial Wait time setting.
3A40
Invalid partial Email received Ask the sender to resend the partial Email
in the RFC2046 format.
3A50-3A52
HDD full error Ask the sender to resend the Email by
separating it to several Emails. If this error
occurs because the paper empty occurs
and too much waiting jobs are stored in the
hard disk, add the paper to activate other
jobs.
3A60-3A62
HDD full alert Ask the sender to resend the Email by
separating it to several Emails. If this error
occurs because the paper empty occurs
and too much waiting jobs are stored in the
hard disk, add the paper to activate other
jobs.
3A70
Interrupt partial Email reception Ask your administrator to enable the
Enable Partial Email setting and ask the
sender to resend the Email.
3A80-3A82
Partial Email disabled Ask your administrator to enable the
Enable Partial Email setting and ask the
sender to resend the Email.
3B10-3B12 Email format error Ask the sender to resend the Email.
3B20-3B22
Context-Type error Ask the sender to resend the Email with
attached files that are the TIFF format.
3B30-3B32
Invalid character set Ask the sender to resend the Email in the
ISO-8559-1/2 format.
3B40-3B42 Email decode error Ask the sender to resend the Email.
Error Code Cause Corrective Action
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