Trellix NS Series - Sensor Technical Specifications

Problem Possible Cause Solution
The Sensor port cable is
disconnected.
Check the Sensor cable
connections.
Sensor is operational but is not
monitoring trac.
Network device cables have been
disconnected.
Check the cables and make sure
they are properly connected to
both the network devices and the
bypass switch.
The Sensor ports have not been
enabled in the Manager.
The Sensor will not monitor
trac on the ports unless
the ports are enabled in the
Manager. Ports are disabled
in case of Sensor failure; you
must re-enable them for Sensor
monitoring to resume.
Network or link problems Improper cabling or port
conguration
Make sure that the transmitting
and receiving cables are properly
connected to the bypass switch.
Runts or giants errors on switch
and routers
Improper cabling or port
conguration
Make sure that the transmitting
and receiving cables are properly
connected to the bypass switch.
The critical fault, Switch absent
appears in the Manager System
faults page.
The fail-open kit is disconnected. Check the fail-open kit and make
sure it is properly connected to
the Sensor.
For more information on troubleshooting steps and faults generated in the Manager, see the Troubleshooting section in Trellix
Intrusion Prevention System Product Guide.
:
Sensor technical specications
Trellix Intrusion Prevention System NS-series Sensor Product Guide
| NS3500 Sensors7
282