Chapter 7 ___________________________________________________________ Troubleshooting 
VAISALA ______________________________________________________________________ 273 
Miscellaneous Problems 
Table 37  Miscellaneous Problems 
Problem Probable Cause  Remedy 
Dialogue not operating  Check cable connections, make reset. 
Check the communication parameters 
(default in RS-232/RS-485: 9600/8N1) and 
the flow control parameters. 
Check the cable connections. 
To prevent collisions in half-duplex RS-485 
bus, switch line feeds off from your terminal 
software. 
Wrong communication 
parameters 
If a modem is used, verify that the same 
modem standard is used in both modems 
and one is in the answer mode and the other 
in the originate mode. 
Wrong polling command used  In the MITRAS and FLAMINGO emulation 
modes, the LT31 answers only to MITRAS 
and FLAMINGO polls, respectively. 
Wrong data port  Open the terminal program and the 
command mode through the data or 
maintenance line and give the PARAMETER 
command. Check that the message port is 
DATA and that the data port mode is the 
desired one. 
Data message is 
missing 
Sensor is off or out of power  Check that the power switch is on and the 
LEDs on the FSP102 power board are lit and 
the status LED on the interface unit is 
blinking. If the AC switch is on but no LED is 
lit, check the fuses on the FSP102 board 
and verify the presence of a line voltage. 
Dots instead of data 
message when 
using Windows 
HyperTerminal 
Wrong font being used  Select View and Font from the drop-down 
menu, and click OK. 
Wrong serial port on the host 
computer 
Check the serial port your terminal software 
is using. 
Command mode 
does not open from 
the maintenance 
connector 
Maintenance line cabling is 
faulty 
Try to open the command mode from the 
data port (connect your computer into the 
data port using the connectors on the 
LTC212 front panel) to make sure LTC212 is 
OK. 
Visibility value 
missing in the 
message 
Active alarm (measurement 
value not reliable and not 
shown) 
Check which alarm is active and remove the 
cause for the alarm. 
Unit ID is set  Use correct ID or the format OPEN * (or 
OPEN LT) that opens the command line 
regardless of the unit ID. Remove the unit ID 
if not needed. 
Check the communication parameters 
(default in RS-232/RS-485: 9600/8N1) and 
the flow control parameters. 
Data messages 
arrive but command 
mode does not open 
with the OPEN 
command. 
Wrong communication 
parameters 
To prevent collisions in half-duplex RS-485 
bus, switch line feeds off from your terminal 
software.