11 WMF Service Program – Source of Supply, Installation and Troubleshooting 67
11 WMF Service Program – Source of Supply, Installation and Troubleshooting
In this chapter it is described how the service program is correctly installed on the laptop. The software has been checked and tested for Windows Vista and Win-
dows XP, an installation on Windows 7 is not tested, however, it should be possible as well. In order to install the software, administrator rights are required.
11.1 Source of supply and installation service program
You will find the current version of the WMF service program as well as the suitable FTDI driver here: www.servicecenter.wmf.de -> software for techni-
cians - > WMF 800/900S or WMF 1000S.
Open the downloaded – „WMF Service DE.msi“ – file with a double click and follow the installation routine. It is imperative to pay attention that the in-
stallation path is as follows:
C:\Programme\ServiceProgramm\WMF_Service – or - C:\Program\ServiceProgram\WMF_Service\HexLoad
other paths such as C:\Program Files…, or C:\Software…, are not possible!
In order to get access to the “Set“-/“Gear“ key (save working memory and factory setting memory see chapter 5.4), after installation on the desktop the
starting path for the service program has to be added as follows:.
Click with right mouse button on the icon „service program“