08/2012
2-2
WorkCentre 5021/5019
Initial Issue
Status Indicator RAPs
 CHAIN 72
072-102  Feed Out Sensor 2 On Jam............................................................................. 2-37
072-105  Regi Sensor On Jam (Tray 2).......................................................................... 2-37
072-210  Tray 2 Lift Up Fail............................................................................................. 2-37
072-212  Tray 2 Size Sensor Broken.............................................................................. 2-37
072-215  MCU-STM Communication Fail ....................................................................... 2-37
 CHAIN 75
075-135  Regi Sensor On Jam (MSI).............................................................................. 2-39
 CHAIN 77
077-101  Regi Sensor Off Jam........................................................................................ 2-41
077-103  Fusing Unit Exit Sensor Off Jam (Long) .......................................................... 2-41
077-104  Fusing Unit Exit Sensor Off Jam (Short).......................................................... 2-41
077-106  Fusing Unit Exit Sensor On Jam...................................................................... 2-41
077-129  Regi Sensor On Jam (Duplex Wait)................................................................. 2-42
077-212  Tray Module Reset Fail.................................................................................... 2-42
077-300/301/305  Front Cover/Left Hand Cover/STM Cover Open................................ 2-42
077-900/901/904  Regi Sensor/Fusing Unit Exit Sensor/Feed Out Sensor 2 Static Jam 2-42
 CHAIN 91
091-313  CRUM ASIC Communication Fail .................................................................... 2-43
091-401/402  Drum Cartridge Quality Life Over/ Drum Cartridge Life Over ................... 2-43
091-406/424  Drum Cartridge Normal Life Over/ Drum Cartridge Abnormal Life Over... 2-43
091-430  Drum Cartridge Life End .................................................................................. 2-43
091-440  Drum Cartridge Pre Near End.......................................................................... 2-43
091-441  Drum Cartridge Near End ................................................................................ 2-44
091-914  Drum CRUM Communication Fail.................................................................... 2-44
091-915/916  Drum CRUM ID Error/ Drum CRUM Market Identity Mismatch ................ 2-44
 CHAIN 92
092-660/668  ATC Amplitude Fail/ ATC Average Fail..................................................... 2-45
092-661  Temperature Sensor Fail ................................................................................. 2-45
092-910  ATC Sensor Fail............................................................................................... 2-45
 CHAIN 93
093-312  Toner Dispense Motor Rotation Fail ................................................................ 2-47
093-400  Toner Near Empty............................................................................................ 2-47
093-406  Toner Pre Near Empty..................................................................................... 2-47
093-912  Toner Empty .................................................................................................... 2-47
093-956  Drum New CRU Installation Fail ...................................................................... 2-47
093-959  Drum New CRU Installation Fail Exceeds Thresholding Times....................... 2-47
 CHAIN 95
095-910  No Drum Cartridge........................................................................................... 2-49
 CHAIN 116
116-321  Controller Logic Fail......................................................................................... 2-51
116-323  Controller NVM Data Defect ............................................................................ 2-51
116-334  NVM Data Mismatch........................................................................................ 2-51
116-377  IIT Interrupt Time out ....................................................................................... 2-51
116-747  Invalid Page Margin ......................................................................................... 2-51
 CHAIN 117
117-326  Controller Backup NVM Data Defect................................................................ 2-53
 CHAIN 123
123-314  UI Panel Communication Fail........................................................................... 2-55
2.2.3 Other Failure FIP
2.2.3.1  AC Power FIP..................................................................................................... 2-57
2.2.3.2  +5VDC Power FIP.............................................................................................. 2-57
2.2.3.3  +24VDC Power FIP............................................................................................ 2-58
2.2.4 Generic FIP
2.2.4.1  Reflective Sensor Failure FIP............................................................................. 2-59
2.2.4.2  Permeable Sensor Failure FIP........................................................................... 2-59
2.2.4.3  Switch (Normal/Open) Failure FIP ..................................................................... 2-60
2.2.4.4  Solenoid/Clutch Not Energized Failure FIP........................................................ 2-60
2.2.4.5  Solenoid/Clutch Left Energized Failure FIP ....................................................... 2-61
2.2.4.6  Motor Does Not Rotate Failure FIP.................................................................... 2-61
2.2.4.7  Motor Left Running Failure FIP .......................................................................... 2-62
2.2.4.8  NIP/RELEASE SOLENOID Not Energized Failure FIP...................................... 2-62
2.3 NET System Fault Check
2.3.1  No output is available, no data is printed .............................................................. 2-65
2.3.2  Printing can be performed but abnormally ............................................................ 2-65