Xerox WorkCentre 5021 Service Documentation

08/2012
2-2
WorkCentre 5021/5019
Initial Issue
Status Indicator RAPs
CHAIN 72
072-102 Feed Out Sensor 2 On Jam............................................................................. 2-37
072-105 Regi Sensor On Jam (Tray 2).......................................................................... 2-37
072-210 Tray 2 Lift Up Fail............................................................................................. 2-37
072-212 Tray 2 Size Sensor Broken.............................................................................. 2-37
072-215 MCU-STM Communication Fail ....................................................................... 2-37
CHAIN 75
075-135 Regi Sensor On Jam (MSI).............................................................................. 2-39
CHAIN 77
077-101 Regi Sensor Off Jam........................................................................................ 2-41
077-103 Fusing Unit Exit Sensor Off Jam (Long) .......................................................... 2-41
077-104 Fusing Unit Exit Sensor Off Jam (Short).......................................................... 2-41
077-106 Fusing Unit Exit Sensor On Jam...................................................................... 2-41
077-129 Regi Sensor On Jam (Duplex Wait)................................................................. 2-42
077-212 Tray Module Reset Fail.................................................................................... 2-42
077-300/301/305 Front Cover/Left Hand Cover/STM Cover Open................................ 2-42
077-900/901/904 Regi Sensor/Fusing Unit Exit Sensor/Feed Out Sensor 2 Static Jam 2-42
CHAIN 91
091-313 CRUM ASIC Communication Fail .................................................................... 2-43
091-401/402 Drum Cartridge Quality Life Over/ Drum Cartridge Life Over ................... 2-43
091-406/424 Drum Cartridge Normal Life Over/ Drum Cartridge Abnormal Life Over... 2-43
091-430 Drum Cartridge Life End .................................................................................. 2-43
091-440 Drum Cartridge Pre Near End.......................................................................... 2-43
091-441 Drum Cartridge Near End ................................................................................ 2-44
091-914 Drum CRUM Communication Fail.................................................................... 2-44
091-915/916 Drum CRUM ID Error/ Drum CRUM Market Identity Mismatch ................ 2-44
CHAIN 92
092-660/668 ATC Amplitude Fail/ ATC Average Fail..................................................... 2-45
092-661 Temperature Sensor Fail ................................................................................. 2-45
092-910 ATC Sensor Fail............................................................................................... 2-45
CHAIN 93
093-312 Toner Dispense Motor Rotation Fail ................................................................ 2-47
093-400 Toner Near Empty............................................................................................ 2-47
093-406 Toner Pre Near Empty..................................................................................... 2-47
093-912 Toner Empty .................................................................................................... 2-47
093-956 Drum New CRU Installation Fail ...................................................................... 2-47
093-959 Drum New CRU Installation Fail Exceeds Thresholding Times....................... 2-47
CHAIN 95
095-910 No Drum Cartridge........................................................................................... 2-49
CHAIN 116
116-321 Controller Logic Fail......................................................................................... 2-51
116-323 Controller NVM Data Defect ............................................................................ 2-51
116-334 NVM Data Mismatch........................................................................................ 2-51
116-377 IIT Interrupt Time out ....................................................................................... 2-51
116-747 Invalid Page Margin ......................................................................................... 2-51
CHAIN 117
117-326 Controller Backup NVM Data Defect................................................................ 2-53
CHAIN 123
123-314 UI Panel Communication Fail........................................................................... 2-55
2.2.3 Other Failure FIP
2.2.3.1 AC Power FIP..................................................................................................... 2-57
2.2.3.2 +5VDC Power FIP.............................................................................................. 2-57
2.2.3.3 +24VDC Power FIP............................................................................................ 2-58
2.2.4 Generic FIP
2.2.4.1 Reflective Sensor Failure FIP............................................................................. 2-59
2.2.4.2 Permeable Sensor Failure FIP........................................................................... 2-59
2.2.4.3 Switch (Normal/Open) Failure FIP ..................................................................... 2-60
2.2.4.4 Solenoid/Clutch Not Energized Failure FIP........................................................ 2-60
2.2.4.5 Solenoid/Clutch Left Energized Failure FIP ....................................................... 2-61
2.2.4.6 Motor Does Not Rotate Failure FIP.................................................................... 2-61
2.2.4.7 Motor Left Running Failure FIP .......................................................................... 2-62
2.2.4.8 NIP/RELEASE SOLENOID Not Energized Failure FIP...................................... 2-62
2.3 NET System Fault Check
2.3.1 No output is available, no data is printed .............................................................. 2-65
2.3.2 Printing can be performed but abnormally ............................................................ 2-65

Xerox WorkCentre 5021 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 20, 000 pages
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Maximum Paper Size	A3
Duplex Printing	Manual
Memory	128 MB
Fax Transmission Speed	33.6 Kbps (optional)
Operating System Compatibility	Windows, Mac
Print Resolution	600 x 600 dpi