12.2  Alarm Displays 
12.2.2  Troubleshooting Alarms
12-32
A.C90: 
Encoder Commu-
nications Error
There is a faulty con-
tact in the connector 
or the connector is 
not wired correctly for 
the encoder.
Check the condition of 
the encoder connector.
Reconnect the encoder 
connector and check the 
encoder wiring.
page 4-25
There is a cable dis-
connection or short-
circuit in the encoder. 
Or, the cable imped-
ance is outside the 
specified values.
Check the condition of 
the Encoder Cable.
Use the Encoder Cable 
within the specified speci-
fications.
–
One of the following 
has occurred: corro-
sion caused by 
improper tempera-
ture, humidity, or gas, 
a short-circuit caused 
by entry of water 
drops or cutting oil, or 
faulty contact in con-
nector caused by 
vibration.
Check the operating 
environment.
Improve the operating 
environmental, and 
replace the cable. If the 
alarm still occurs, replace 
the SERVOPACK.
page 3-2
A malfunction was 
caused by noise.
–
Correct the wiring around 
the encoder by separating 
the Encoder Cable from 
the Servomotor Main Cir-
cuit Cable or by ground-
ing the encoder.
page 4-5
A failure occurred in 
the SERVOPACK.
–
Connect the Servomotor 
to another SERVOPACK, 
and turn ON the control 
power supply. If no alarm 
occurs, the SERVOPACK 
may be faulty. Replace the 
SERVOPACK.
–
A.C91: 
Encoder Commu-
nications Posi-
tion Data 
Acceleration Rate 
Error
Noise entered on the 
signal lines because 
the Encoder Cable is 
bent or the sheath is 
damaged.
Check the condition of 
the Encoder Cable and 
connectors.
Check the Encoder Cable 
to see if it is installed cor-
rectly.
page 4-8
The Encoder Cable is 
bundled with a high-
current line or 
installed near a high-
current line.
Check the installation 
condition of the 
Encoder Cable.
Confirm that there is no 
surge voltage on the 
Encoder Cable.
–
There is variation in 
the FG potential 
because of the influ-
ence of machines on 
the Servomotor side, 
such as a welder.
Check the installation 
condition of the 
Encoder Cable.
Properly ground the 
machine to separate it 
from the FG of the 
encoder.
–
Continued on next page.
Continued from previous page.
Alarm Number: 
Alarm Name
Possible Cause Confirmation Correction Reference