Configuring Advanced Features
469
Procedure
ACD can be configured using the configuration files or locally.
Configure ACD feature on a
per-line basis.
Parameters:
account.X.acd.enable
account.X.acd.available
account.X.subscribe_acd_expires
Configure ACD auto available.
Parameters:
acd.auto_available
acd.auto_available_timer
Assign an ACD key.
Parameters:
linekey.X.type/
expansion_module.X.key.Y.type
linekey.X.label/
expansion_module.X.key.Y.label
Configure ACD auto available.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-acd&q=load
Assign an ACD key.
Navigate to:
http://<phoneIPAddress>/servlet
?p=dsskey&model=1&q=load&li
nepage=1
Details of Configuration Parameters:
Description:
Enables or disables ACD feature for account X.
0-Disabled