CELL-DYN
®
3200 System Operator’s Manual
10-47
9140181H—October 2001
Section 10 Troubleshooting and Diagnostics
Data acquisition overlap/BL
The error may occur when several tasks are requested in rapid sequence. For
example, print data log, transmit result, sample processing, print ticket, print
report, etc.
––– -Probable Cause–––– ––– -Corrective Action–––
1. The timing of communication
between the Analyzer and the
System Software is incorrect.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the [INITIALIZATION] key on the
second DIAGNOSTICS MENU screen.
Continue processing samples.
3. If the fault recurs, contact your
Abbott Hematology Customer
Support Center.
List mode data phase error/BL
––– -Probable Cause–––– ––– -Corrective Action–––
1. The order of the data received for
display on the screen was incorrect.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the [INITIALIZATION] key on the
second DIAGNOSTICS MENU screen.
Continue processing samples.
3. If the fault recurs, contact your
Abbott Hematology Customer
Support Center.
Message acknowledgment time out/BL
––– -Probable Cause–––– ––– -Corrective Action–––
1. Communication between the
Analyzer and the Data Module did
not occur when expected.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the [INITIALIZATION] key on the
second DIAGNOSTIC MENU screen.
Continue processing samples.
If the fault recurs, contact your
Abbott Hematology Customer
Support Center.
Table 10.2 General Fault Conditions (Continued)
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