Abbott CELL-DYN 3200 - Page 492

10-58
CELL-DYN
®
3200 System Operator’s Manual
9140181H—October 2001
Troubleshooting and Diagnostics
Tables for Instrument Conditions and Messages
Section 10
Overflow in the HSSL queue/BL
The buffer for Analyzer-to-Data Module communication overflowed.
– – – - Probable Cause – – – – – – - Corrective Action –
1. The Analyzer message rate was too
high for the Data Module to keep up
with.
1. Reboot the System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before rebooting the
System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Analyzer is not communicating its mode/BL
The Analyzer is not communicating whether it is an SL or CS model.
– – – - Probable Cause – – – – – – - Corrective Action –
1. An Analyzer software setup error
has occurred.
1. Reboot the System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before rebooting the
System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Tower/Loader Fault 3: transmission failure/BL
A transmission acknowledgment failure occurred between the Analyzer and the
module that controls the tower and loader.
– – – - Probable Cause – – – – – – - Corrective Action –
1. A failure of the electronics or
communication hardware has
occurred.
1. Reboot the System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before rebooting the
System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Table 10.2 General Fault Conditions (Continued)