Abbott CELL-DYN 3200 - Page 494

10-60
CELL-DYN
®
3200 System Operator’s Manual
9140181H—October 2001
Troubleshooting and Diagnostics
Tables for Instrument Conditions and Messages
Section 10
Tower/Loader Fault 17: motor command timing error/BL
A motor in the Sample Loader was busy (e.g., in motion) when a command was
received and could not respond.
– – – - Probable Cause – – – – – – - Corrective Action –
1. A mechanical problem in the Tower
or Sample Loader has occurred.
1. Check for an obstruction in the
Tower or Sample Loader and, if one
is found, remove it. Reboot the
System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before rebooting the
System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Tower/Loader Fault 18: invalid direct command/BL
The Analyzer command given to the module that controls the tower and loader
is invalid.
– – – - Probable Cause – – – – – – - Corrective Action –
1. A software error has occurred. 1. Reboot the System.
NOTE: If you wish to use the
Sample Loader, reset the
racks before rebooting the
System.
2. If the message appears repeatedly,
contact your Abbott Hematology
Customer Support Center.
Table 10.2 General Fault Conditions (Continued)