64 Chapter 1
Troubleshooting
How to Return Your Instrument for Service
How to Return Your Instrument for Service
Service Tag
If you are returning the instrument to Agilent Technologies for
servicing, fill in and attach a blue service tag. Several service tags are
supplied in this manual. Please be as specific as possible about the
nature of the problem. If you have recorded any error messages that
appeared on the screen, or have completed a Performance Test Record,
or have any other specific data on the performance of the instrument,
please send a copy of this information with the unit.
Original Packaging
Before shipping, pack the unit in the original factory packaging
materials if they are available. If the original materials were not
retained, see “Other Packaging”.
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