To Next PageTo Next PageWhy does my Anser X1 say 'No Cartridge'?
The 'No Cartridge' error on your Anser Printer typically occurs when the printer doesn't detect a cartridge in the printhead. This can also happen due to a chip failure or an issue with the printhead latch.
What does 'EDC Not Match' mean on my Anser X1?
The 'EDC Not Match' error on your Anser Printer indicates a mismatch between the country code, area code, or both, and the controller EDC.
Introduces initial setup, homepage, message editor, and device settings for the X1 controller.
Guides users through initial setup, including administrator account creation and system language selection.
Details how to create a production line and configure its initial settings like name and speed.
Explains how to assign print stations, including single, stitch, and parallel modes.
Configures settings for photocell sensor, print direction, and station delay for a print station.
Provides an overview of the X1 system homepage and its status indicators.
Details the X1 message editor interface and its tools for creating and editing messages.
Explains how to add various objects like Text, Date/Time, Counter, and Barcode to messages.
Guides on adding and formatting text objects within messages, including styles and properties.
Covers adjusting text size, message height, and object positioning within the message editor.
Details how to add Date/Time objects, select templates, and set format preferences.
Explains how to create custom time templates within the Template Management section.
Guides on adding barcode objects, selecting types, and configuring content and settings.
Explains how to add variables to messages, drawing data from internal tables or external sources.
Covers adding Counter, Image, Shape, and Shift objects and their template settings.
Details settings related to messages, including name, printouts, repeat, line mode, delay, and direction.
Guides users on how to select a message and production line to start printing.
Introduces the device configuration menu for settings related to production lines, printheads, and external devices.
Details the Production Line & Print Station page for creating, editing, and managing production lines.
Explains how to add and configure print stations, including single, stitch, and parallel modes.
Covers configuring printhead settings like cartridge type, resolution, and pre-purge options.
Details options for connecting external devices such as Wi-Fi, Ethernet, USB, and RS-232.
Explains how to connect the X1 controller to a Wi-Fi hotspot using a USB dongle.
Covers Ethernet port connection settings for remote control and monitoring.
Details USB port settings for devices like barcode scanners, using virtual COM ports.
Explains settings for configuring the RS-232 port interface for serial device communication.
Covers the Scan & Print and Scan & Select functionality for barcode scanning and message selection.
Manages serial data using USB or RS-232 interfaces, splitting data into variables.
Allows setting a message to print mode by scanning a barcode and defining rules.
Guides users on accessing and navigating the System Settings page.
Details system settings like language, display, brightness, and system time.
Explains how to create and manage templates for various message objects like text, date/time, and variables.
Covers importing and exporting files such as messages, images, and fonts using USB.
Details user account management, including default accounts and creating additional user profiles.
Provides information about software and hardware versions, and options for reset and backup.
Details the process of setting up a production line, including naming and speed configuration.
Explains how to add and configure print stations, including modes and sensor settings.
Covers printhead settings like cartridge type, resolution, repeat printing, and pre-purge options.
Details how to perform vertical and horizontal alignment adjustments for stitch mode print stations.
Configures settings for repeating print content a finite number of times or continuously.
Enables pre-purge settings to maintain nozzle moisture in hot and dry environments.
Allows adjustments to printing settings while a print station is in operation.
Explains how to use variables in messages and their sources like internal tables or external files.
Covers customizing input formats, especially for month names in date and time objects.
Details methods for exporting and importing data from the X1 system via USB.
Lists and describes common fault messages and warnings related to ink cartridges.
Defines the meaning of UI icons, status indicators, and warning lights on the controller.
Provides guidelines for printhead maintenance before powering up and shutting down the system.
Details the process of upgrading the X1 controller software using a USB drive.
General| Print Technology | Thermal Inkjet |
|---|---|
| Power Supply | 100-240V AC, 50/60Hz |
| Technology | Inkjet |
| Maximum Print Height | 12.7 mm |
| Connectivity | USB, WiFi |
| Supported Media Types | Porous, Non-Porous |
| Memory | 512 MB |
| Operating Temperature | 5 to 40°C |
| Storage Temperature | -40 to 60°C |
| Humidity | 20 to 80% RH |
