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Appendix
Troubleshooting
Some of my cell phone contacts were not imported to my TL87203.
X Try copying the contacts from your SIM card to your cell phone memory
rst, and then download from your phone memory. If that doesn’t work,
try copying the contacts from your cell phone memory to your SIM card,
and then download from your SIM card. For more information on how to
transfer contacts between your SIM card and your phone memory, refer to
the user’s manual of your cell phone.
Can the TL87203 help the poor cell phone reception in my house?
X If your cell phone has poor reception in your home, the TL87203 cannot
improve the reception. However, if you have a location in your house with
better reception, you can leave your cell phone in that location while you
use TL87203 cell line. In order for this to work, the cell phone must be within
30 feet of the telephone base for optimal performance.
The phone doesn’t play my iPhone ringtone when there is an incoming call.
X Make sure your iPhone operating system is iOS 4.1 or later.
X Make sure you have turned on the Cell ringer feature (page 47).
The iPhone ringtone played is unclear or too loud with noise.
X The quality of ringtone played on your telephone is subject to individual
ringtone characteristics.
X Try using another iPhone ringtone to test the quality.
I cannot make or receive sophone calls on PC line.
X Make sure you have connected the telephone base to your computer by
using the USB cable.
X Make sure you have installed and launched the soware AT&T Sophone
Call Manager on your computer. (see page 20).
I cannot make a voice command call.
X Make sure you have connected the telephone base to your computer by
using the USB cable.
X Make sure you have installed and launched the soware AT&T Sophone
Call Manager on your computer. (see page 20).
X Make sure you have added the desired entries into the phonebook directory
inside the AT&T Sophone Call Manager on your computer.