User's Manual 8. Performing Advanced Operations
Version 3.0.4 117 445HD IP Phone
8.2.2 Making a Call (Click-to-Dial)
Calls can be made from the PC Skype for Business client or from the phone, whichever is more
convenient at the time. Either way, one operation mirrors the other, providing a unified
communications experience for optimized enterprise efficiency.
To make a call:
1. Call another party from the PC Skype for Business client or from the phone (or from
Outlook):
• Your phone displays the Calling… screen
• The PC Skype for Business client simultaneously displays the conversation screen
2. When the called party answers, you can only use the phone to talk. The PC Skype for
Business client is used to control the call. You can use the phone's speaker, handset or
headphones.
8.2.3 Answering a Call
Incoming calls can be answered on the Skype for Business client or phone, whichever is more
convenient at the time. Either way, one operation mirrors the other, providing a unified
communications experience for optimized enterprise efficiency.
To answer a call on the phone:
1. When the phone's Incoming Call screen is displayed, press the Accept softkey; the call is
answered.
2. End the call by pressing the End softkey.
Note: When answering an incoming video call with a paired phone, the call is established.
The default device is the PC speaker/microphone rather than the phone. Subsequent audio
calls will be unaffected; the paired phone will still be the default device.