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445HD
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AudioCodes 445HD - Figure 3-5: Reverting to Letters, E.g., Abc
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Manual
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445HD IP
Phone
User's
Manual
24
Docum
ent #: LT
RT
-
14840
To revert to l
etters
,
e.g.,
abc
:
Mak
e sure
you're in
ab
c
mode
and succ
essive
ly press
the
7
k
ey three tim
es t
o produce
(f
or
exam
ple)
r
:
Figure
3-5
: Reverting
to Letters
,
e.g., abc
23
25
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
1 Introducing the 445HD IP Phone
11
About Audiocodes' Series of High Definition IP Phones
11
Cutting Edge Voice Quality & HD Voip
11
2 Setting up the Phone
13
Unpacking
13
Device Description
13
Front View
13
Figure 2-1: Front View
14
Table 2-1: Font View Description
14
Rear View
15
Figure 2-2: Rear View
15
Table 2-2: Rear View Description
15
Cabling
16
Figure 2-3: Cabling
16
Mounting the Phone
17
Desktop Mounting
17
Routing the Handset Cable
17
Wall Mounting
17
3 Getting Started
19
Getting Acquainted with the Phone Screen
19
Figure 3-1: Phone Screen in Idle State
19
Table 3-1: Phone Screen in Idle State
19
Softkeys
20
Table 3-2: Softkeys
20
Navigating the Phone Menu
21
Figure 3-2: Phone Menu
21
Switching between Letters | Numbers
22
Figure 3-3: Switching between Letters | Numbers
22
Switching to Symbols
23
Figure 3-4: Entering a Symbol, E.g., a Dot
23
Figure 3-5: Reverting to Letters, E.g., Abc
24
4 Signing in
25
Signing in with PIN Code
25
Signing in with User Name and Password
26
Signing in with the Web Cloud (Office 365) Option
27
Signing in Using the Web Login Option
28
Signing in as a Common Area Phone (CAP) User
29
Signing out
32
Signing out if the 'Sign Out' Softkey Is Removed from the Screen
32
Figure 4-1: Login
33
Figure 4-2: Web Interface - Home Page
33
Figure 4-3: Sign-In - Content Blocked Page
33
Figure 4-4: Sign-In - Windows Security Prompt
34
Figure 4-5: Windows Security Prompt
34
Figure 4-6: Sign-Out
34
Hot Desking
35
Displayed Messages
36
Table 4-1: Displayed Messages Indicating Processes in Progress
36
5 Unlocking a Locked Phone
37
Manually Locking a Phone
38
Dialing Emergency Numbers if the Phone Is Locked
39
6 Customizing the Phone
41
Changing the Language
41
Selecting Ring Tone
41
Enabling Call Waiting
42
Handling Simultaneous Incoming Calls
42
Configuring Busy on Busy
43
Activating Call Forwarding
44
Making Sure the NTP Server Is Enabled
44
Configuring Screen Brightness
46
Table 6-1: Screen Brightness Options
46
Selecting an Answering Device
47
Configuring Location
48
Uploading Logs to MS Server for Support
49
Configuring an Outbound Proxy
49
Adjusting Volume
51
Adjusting Ring Volume
51
Adjusting Tone Volume
51
Adjusting Handset Volume
52
Adjusting Speaker Volume
52
Adjusting Headset Volume
53
Managing Phone Directories
53
Accessing Directories
54
Adding a Contact to the Personal Directory
54
Editing Contact Information
55
Deleting a Contact from the Personal Directory
56
Adding a Person to Favorites from the Call Log
58
Removing a Person from Favorites
59
Searching for a Contact in the Personal Directory
60
Searching for a Contact in the Corporate Directory Using T9
61
Changing from T9 Input to A/A/1 Input
62
Configuring a Function Key for Speed Dialing
63
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
64
Editing a Speed Dial
64
Deleting a Speed Dial
64
Configuring a Function Key for Paging
65
Configuring a Programmable Key for Speed Dialing
66
Deleting a Speed Dial
67
Configuring a Programmable Key for Paging
68
Configuring a Programmable Key as a Key Event
69
Configuring a Programmable Key as a Vocanom Speed Dial
70
Deleting a Key Event
71
Changing Your Presence Status
72
Table 6-2: Presence Statuses
72
Viewing Microsoft Exchange Calendar in the Phone Screen
73
Receiving Meeting Reminders
75
7 Performing Basic Operations
77
Using Audio Devices
77
Checking Voice Quality
77
Making Calls
78
Dialing
78
Redialing
79
Dialing a Missed Call
80
Answering a Call
80
Rejecting an Incoming Call
81
Silencing an Incoming Call
82
Making a New Call Even Though a Call Is Coming in
82
Ending an Established Call
82
Viewing Missed, Received and Dialed Calls
83
Reporting a Malicious Call
84
Paging a Group
85
Receiving an Incoming Paging Call
85
If Paged When in a Regular Call and Barge-In Is Disabled
85
If Paged When in a Regular Call and Barge-In Is Enabled
86
8 Performing Advanced Operations
87
Answering Waiting Calls
87
Placing Calls on Hold
88
Handling Multiple Incoming Calls
88
Calling a Contact from 'Favorites
89
Using a Speed Dial to Call
90
Transferring Calls
91
Performing a Blind Transfer
91
Performing a Consultation Transfer
92
Performing a Semi-Consultative Transfer
93
Merging Calls into a Conference Call
94
Parking a Call
95
Configuring Group Call Pickup (GCP)
95
Managing a Multi-Party Skype for Business Remote Conference
96
Muting Your Speaker, Handset or Headset
99
Setting up Better Together over Ethernet
100
Installing the Btoe PC Application
100
Figure 8-1: Installshield Wizard - Preparing to Install
101
Figure 8-2: Welcome to the Installshield Wizard
101
Figure 8-3: License Agreement
102
Figure 8-4: License Agreement
102
Figure 8-5: Destination Folder
103
Figure 8-6: Change Current Destination Folder
103
Figure 8-7: Ready to Install
104
Figure 8-8: Installing Audiocodes Better2Gether
104
Figure 8-9: Installshield Wizard Completed
105
Figure 8-10: Audiocodes Icon in Taskbar
105
Figure 8-11: Control Panel>Programs>Audiocodes Better2Gether
106
Figure 8-12: Computer Management > Services and Applications
106
Figure 8-13: Device Manager > Audiocodes B2Goe USB Driver
107
Making Sure Btoe Is Correctly Installed
108
Configuring the Btoe TCP Port
108
Figure 8-14: Popup Menu
108
Figure 8-15: about AC Btoe
108
Figure 8-16: TCP Port
108
Enabling Btoe for Online Users
109
Automatically Pairing the Btoe PC Application with the Phone
109
Figure 8-17: AC Btoe TCP Port
109
Manually Pairing the Btoe PC Application with the Phone
110
Manually Generating a Pair Code
110
Manually Connecting the Phone with the Btoe PC Application
111
Figure 8-18: Popup Menu
111
Figure 8-19: Phone Pairing
111
Figure 8-20: AC Btoe Failed Indication
111
Figure 8-21: AC Btoe Is Connected Indication
111
Figure 8-22: Popup Menu: 'Disconnect' Enabled, 'Phone Pairing' Disabled
112
Figure 8-23: Btoe Disconnected
112
Figure 8-24: Popup Menu: Btoe Disconnected
112
Figure 8-25: Start > Programs > Audiocodes > Btoe Controller
113
Connecting the Skype for Business Client with the Phone
114
Making Sure the Skype for Business Client Is Paired with the Phone
114
Figure 8-26: Skype for Business Sign-In Request Prompt
114
Making Sure the Phone Is Paired with the Skype for Business Client
115
Using Btoe Functions
116
Signing in to the Phone from the Skype for Business Client
116
Making a Call (Click-To-Dial)
117
Answering a Call
117
Establishing a Unified Communications Call Conference
118
Transferring a Call
120
Switching the Primary Audio Device
120
Figure 8-27: Primary Device: IP Phone
120
Figure 8-28: Primary Device: Headset
121
Figure 8-29: Primary Device: Speaker
121
Routing Voice from a Video Call to the Phone
122
Viewing and Playing Voicemail Messages
123
Sending an Incoming Call Directly to Voicemail
124
9 Troubleshooting
125
Uploading Logs to MS Server for Support Purposes
125
Table 9-1: Troubleshooting
125
Other manuals for AudioCodes 445HD
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Quick Guide
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