User's Manual Contents
Version 3.0.4 3 445HD IP Phone
Table of Contents
1 Introducing the 445HD IP Phone .............................................................................. 11
1.1 About AudioCodes' Series of High Definition IP Phones ............................................... 11
1.2 Cutting Edge Voice Quality & HD VoIP ......................................................................... 11
2 Setting up the Phone ................................................................................................. 13
2.1 Unpacking ..................................................................................................................... 13
2.2 Device Description ........................................................................................................ 13
2.2.1 Front View .......................................................................................................................... 13
2.2.2 Rear View .......................................................................................................................... 15
2.3 Cabling.......................................................................................................................... 16
2.4 Mounting the Phone ...................................................................................................... 17
2.4.1 Desktop Mounting .............................................................................................................. 17
2.4.1.1 Routing the Handset Cable ................................................................................ 17
2.4.2 Wall Mounting .................................................................................................................... 17
3 Getting Started ........................................................................................................... 19
3.1 Getting Acquainted with the Phone Screen ................................................................... 19
3.2 Softkeys ........................................................................................................................ 20
3.3 Navigating the Phone Menu .......................................................................................... 21
3.4 Switching between Letters | Numbers ........................................................................... 22
3.5 Switching to Symbols .................................................................................................... 23
4 Signing In ................................................................................................................... 25
4.1 Signing in with PIN Code .............................................................................................. 25
4.2 Signing in with User Name and Password ..................................................................... 26
4.3 Signing in with the Web Cloud (Office 365) Option ........................................................ 27
4.4 Signing in using the Web Login Option.......................................................................... 28
4.5 Signing in as a Common Area Phone (CAP) User ........................................................ 29
4.6 Signing Out ................................................................................................................... 32
4.6.1 Signing out if the 'Sign out' Softkey is Removed from the Screen .................................... 32
4.7 Hot Desking .................................................................................................................. 35
4.8 Displayed Messages ..................................................................................................... 36
5 Unlocking a Locked Phone ....................................................................................... 37
5.1 Manually Locking a Phone ............................................................................................ 38
5.2 Dialing Emergency Numbers if the Phone is Locked ..................................................... 39
6 Customizing the Phone ............................................................................................. 41
6.1 Changing the Language ................................................................................................ 41
6.2 Selecting Ring Tone ...................................................................................................... 41
6.3 Enabling Call Waiting .................................................................................................... 42
6.4 Handling Simultaneous Incoming Calls ......................................................................... 42
6.4.1 Configuring Busy on Busy ................................................................................................. 43
6.5 Activating Call Forwarding............................................................................................. 44
6.6 Making Sure the NTP Server is Enabled ....................................................................... 44
6.7 Configuring Screen Brightness ...................................................................................... 46
6.8 Selecting an Answering Device ..................................................................................... 47
6.9 Configuring Location ..................................................................................................... 48
6.10 Uploading Logs to MS Server for Support ..................................................................... 49
6.11 Configuring an Outbound Proxy .................................................................................... 49
6.12 Adjusting Volume .......................................................................................................... 51
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