Dell C5765DN User Manual

Table of Contents
13
Sending Problems............................................................................................................................ 528
Receiving Problems......................................................................................................................... 530
Trouble during Scanning...................................................................................................................... 532
Unable to Scan with the Machine................................................................................................ 532
Unable to Import Scanned Documents to the Computer........................................................... 532
Unable to Send a Scanned Document over the Network (FTP/SMB) .................................... 534
Unable to Send E-mail..................................................................................................................... 535
The Image is not What was Expected.......................................................................................... 535
Network-related Problems .................................................................................................................. 537
When using SMB ............................................................................................................................. 537
When using NetWare...................................................................................................................... 539
When using TCP/IP .......................................................................................................................... 543
When using EtherTalk..................................................................................................................... 544
Dell Printer Configuration Web Tool Problems.......................................................................... 545
E-mail Features Problems .............................................................................................................. 546
Internet/Intranet Connection Problems ....................................................................................... 547
IPv4 and IPv6 Connection Problems............................................................................................. 549
Media Print - Text Trouble................................................................................................................... 551
Media Print - Photos Trouble .............................................................................................................. 552
Status Code ............................................................................................................................................. 553
Other Errors ....................................................................................................................................... 616
Paper Jams ............................................................................................................................................. 617
Paper Jams in Trays 1 to 4.............................................................................................................. 617
Paper Jams in Tray 5 (Bypass) ...................................................................................................... 619
Paper Jams in Fusing Unit.............................................................................................................. 620
Paper Jams in Duplex Module...................................................................................................... 621
Paper Jams in Finisher-AB1 .......................................................................................................... 622
Paper Jams in H Transport Unit .................................................................................................... 623
Document Jams...................................................................................................................................... 624
Duplex Automatic Document Feeder B1-C.................................................................................. 624
Stapler Faults.......................................................................................................................................... 626
Staple Jams in Staple Cartridge (for Finisher-AB1).................................................................. 627
23 Install Operation for Eco copy/My Forms ......................................................................................... 629
Before Installation................................................................................................................................. 630
Environment Settings ...................................................................................................................... 630
SSL / TLS Settings in Dell Printer Configuration Web Tool ..................................................... 632
Installation Procedures ........................................................................................................................ 634
Installation ........................................................................................................................................ 634
Uninstallation/Version Upgrade.................................................................................................... 637
About License......................................................................................................................................... 638
About OSS.......................................................................................................................................... 638
24 Using Eco copy ....................................................................................................................
.................. 651
About Eco copy....................................................................................................................................... 652
Eco copy Procedure .............................................................................................................................. 653
Problem Solving..................................................................................................................................... 655

Dell C5765DN Specifications

General

Brand	Dell
Model	C5765DN
Category	Printer
Language	English