Name: Dell C5765DN
Brand: Dell
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22 Problem Solving

626

Stapler Faults

This section describes how to clear stapler troubles when the optional finisher is installed.

Perform the procedures on the following pages when copies are not stapled or staples are

bent. Contact Customer Support at dell.com/contactdell if the problem persists after you

have tried the following solutions.

If copies are stapled as shown in the figures below, contact Customer Support at

dell.com/contactdell.

Unstapled

Bent Staple

One side of staple rising up

Staple bent in reverse direction

Flattened staple

Entire staple rising up

Staple rising up with

center pressed in

Table of Contents3
Before Using the Machine15
- Preface16
- Types of Manuals17
- Using this Guide18
  - Organization of this Guide18
  - Conventions20
- Technical Support21
- About License22
- Legal Notice28
Product Overview29
- Machine Components30
- Power Source34
- Ground Fault Interrupter37
- Power Saver Mode38
  - Entering the Power Saver Mode38
  - Exiting the Power Saver Mode39
- Control Panel40
  - Screens and Buttons Displayed42
- About the [Home] Screen43
- Entering Text46
- Paper Output47
Copy49
- Copying Procedure50
- Step 1 Loading Documents50
- Step 2 Selecting Features52
- Step 3 Entering a Quantity53
- Step 4 Starting the Copy Job54
- Step 5 Confirming the Copy Job in Job Status55
Operations During Copying56
- Stopping the Copy Job56
- Changing the Number of Copies57
- Interrupting the Copy Job58
Simple Copy59
- Paper Supply (Selecting the Paper for Copying)59
- Reduce / Enlarge (Making Enlarged/Reduced Copies)60
- Sided Copying (Making 2 Sided Copies)61
- Black & White / Color (Selecting the Color for Copying)62
- Lighten/Darken (Adjusting the Copy Density)62
- Pages Per Side (Copying Two Pages Onto One Sheet)62
- Original Orientation (Specifying the Orientation of Loaded Documents)63
Copy64
- Reduce / Enlarge (Making Enlarged/Reduced Copies)64
- Paper Supply (Selecting the Paper for Copying)67
- Output Color (Selecting the Color for Copying)70
- Sided Copying (Making 2 Sided Copies)74
- Copy Output (Specifying Finishing Options)74
- Pages Per Side (Copying Multiple Pages Onto One Sheet)74
- Lighten/Darken (Adjusting the Copy Density)75
Image Quality76
- Original Type (Selecting the Document Type)76
- Image Options (Adjusting Copy Density/Sharpness/Saturation of Images)78
- Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast)78
- Color Effects (Selecting an Image Quality)79
- Color Balance (Adjusting Color Balance)80
- Color Shift (Adjusting the Color Tone)82
Layout Adjustment83
- Sided Copying (Making 2 Sided Copies)84
- Book Copying (Copying Facing Pages Onto Separate Sheets)85
- Sided Book Copying (Making 2 Sided Copies of Facing86
- Original Size (Specifying the Scan Size for the Document)88
- Mixed Size Originals (Scanning Different Size Documents Simultaneously)89
- Edge Erase (Erasing Edges and Margin Shadows of the Document)90
- Image Shift (Adjusting the Image Position)92
- Invert Image (Making Reversed Copies of Images)95
- Original Orientation (Specifying the Orientation of Loaded Documents)96
- Image Rotation (Changing the Orientation of Images)97
Output Format99
- Sided Copying (Making 2 Sided Copies)99
- Booklet Creation (Creating a Booklet)99
- Select [Copy] on the [Home] Screen99
- Covers (Attaching Covers to Copies)102
- Pages Per Side (Copying Multiple Pages Onto One Sheet)103
- Job Assembly113
Fax123
- Fax Procedure124
- Operations During Faxing130
  - Stopping the Fax Job130
  - Changing the Scan Settings131
Scan133
- Scanning Procedure134
- Operations During Scanning141
Job Flow Sheets145
- Job Flow Procedure146
- Selecting/Changing a Job Flow Sheet148
Stored Programming151
- Stored Programming Overview152
- Registering/Deleting/Renaming Stored Programs153
- Calling a Stored Program159
  - Calling a Stored Program for Build Job160
Web Applications161
- Web Applications Overview162
- Accessing Web Applications163
- Accessing Using Buttons Registered on the [Home] Screen164
Media Print (Text and Photos)165
- Overview of Media Print166
  - Supported Media and File Formats167
  - Notes and Restrictions on Media Print167
- Media Print - Text169
  - Selecting Files169
  - [Select from List] Screen170
- Media Print - Photos171
  - Selecting Files171
  - [Select from List] Screen172
- Selecting the Printing Options173
10 Job Status177
- Job Status Overview178
- Checking Current/Pending Jobs179
- Checking Completed Jobs181
- Printing and Deleting Stored Jobs182
- Printing Pending Jobs195
- Handling Error Terminations196
11 Computer Operations197
- Features Overview198
12 Paper and Other Media199
- Print Media Guidelines200
- Loading Paper207
- Changing the Paper Settings214
13 Maintenance217
- Replacing Consumables218
- Cleaning the Machine240
- Executing Calibration248
- Adjusting Color Registration251
  - Auto Color Registration251
  - Side Color Registration253
- Printing a Report/List254
- Deleting a Private Charge Print Job with an Invalid User ID255
- Setting Restore Tool256
14 Machine Status257
- Overview of Machine Status258
- Machine Information259
- Faults273
- Press the <Machine Status> Button273
- Supplies274
- Billing Information275
  - On the [Machine Information] Screen275
  - User Account Billing Information276
15 Tools279
- System Settings Procedure280
- Tools Menu List284
- Common Service Settings295
- Copy Service Settings316
- Connectivity & Network Setup324
- Print Service Settings345
- Scan Service Settings352
- Fax Service Settings359
- E-Mail Service Settings368
  - E-Mail Control368
- Folder Service Settings371
- Job Flow Service Settings372
- Media Print Service Settings373
- Stored File Settings374
- Web Applications Service Setup376
  - Server Setup377
  - Other Settings378
- Web Browser Setup379
- Setup381
- Accounting398
- Authentication/Security Settings407
Dell Printer Configuration Web Tool Settings417
- Installation of Dell Printer Configuration Web Tool418
  - Preparations418
  - Configuration on the Machine419
- Starting Dell Printer Configuration Web Tool420
- Configuring Machine Settings Using Dell Printer Configuration Web Tool421
17 Printer Environment Settings425
- Print Overview426
- Installation When Using USB Port429
- Installation When Using TCP/IP (Lpd/Port 9100)431
- Installation When Using Netware434
- Installation When Using Microsoft Network (SMB)437
- Installation When Using Internet Printing Protocol (IPP)439
- Installation When Using Ethertalk441
18 E-Mail Environment Settings443
- E-Mail Overview444
- Preparations445
- Installation Procedures447
19 Scanner Environment Settings451
- Scan Service Overview452
- Configuration of Store to Folder453
- Configuration of Scan to PC455
- Configuration of Store to USB458
  - Step 1 Available USB Memory Devices458
  - Step 2 Dell Printer Configuration Web Tool Setting Items458
- Configuration of Job Flow Sheets459
- Configuration of Store & Send Link461
Encryption and Digital Signature Settings463
- Encryption and Digital Signature Overview464
- Configuration of HTTP Communications Encryption466
- Configuration of Encryption Using Ipsec468
- Configuration of E-Mail Encryption/Digital Signature471
- Configuration of PDF/XPS Signature475
Authentication and Accounting Features477
- Overview of Authentication and Accounting Feature478
  - Overview of Authentication Feature478
  - Overview of Accounting Feature479
- Authentication480
- Services Controlled by Authentication484
- Authentication for Job Flow Sheets and Folders489
- Jobs Manageable by Account Administration497
- Configuration for Authentication500
- Configuration for Account Administration505
  - Step 1 Selecting an Accounting Type505
  - Step 2 Registering User Information505
- User Authentication Operations507
  - Authenticating Login Users507
  - Changing Passcode508
22 Problem Solving509
- Troubleshooting510
- Machine Trouble511
- Image Quality Trouble516
- Trouble During Copying521
  - Unable to Copy521
  - The Copy Result Is Not What was Expected522
- Trouble During Printing525
  - Unable to Print525
  - The Print Result Is Not What was Expected526
- Trouble During Faxing528
  - Sending Problems528
  - Receiving Problems530
- Trouble During Scanning532
- Network-Related Problems537
- Media Print - Text Trouble551
- Media Print - Photos Trouble552
- Status Code553
  - Other Errors616
- Paper Jams617
- Document Jams624
  - Duplex Automatic Document Feeder B1-C624
- Stapler Faults626
  - Staple Jams in Staple Cartridge (for Finisher-AB1)627
Install Operation for Eco Copy/My Forms629
- Before Installation630
  - Environment Settings630
  - SSL / TLS Settings in Dell Printer Configuration Web Tool632
- Installation Procedures634
- About License638
  - About OSS638
Using Eco Copy651
- About Eco Copy652
- Eco Copy Procedure653
- Problem Solving655
- View Detailed Information655
- Troubleshooting655
- Notes and Restrictions656
Using My Forms657
- About My Forms658
- Creating Folders on the Machine659
- Setup659
- Storing Files in a Folder on the Machine659
- Printing Forms from the Folders on the Machine660
- Using My Forms660
- Problem Solving661
- Troubleshooting661
- View Detailed Information661
- Notes and Restrictions662
- Index663

Dell C5765DN User Manual

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Brand	Dell
Model	C5765DN
Category	Printer
Language	English