Trouble during Faxing
531
The image quality
is poor.
The drum cartridge is
damaged.
Copy a document. If the image quality is
poor, replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridges C, M,
Y, or K" (P.223).
The document glass of the
sender's machine is dirty.
Check with the sender.
Note • Image quality may be affected by a
problem of the sender's machine, not
just by a problem of the machine.
The resolution setting on the
sender's machine is too low.
Check with the sender.
Note • Image quality may be affected by a
problem of the sender's machine, not
just by a problem of the machine.
The one-page
document is
received split into
multiple pages.
When scanned on the
sender's machine, the
document was enlarged for
some reason.
You can set the machine to process such a
document by using the Auto Reduce on
Receipt feature and a border limit value for
page splitting. According to the setting
combination specified, the received
document is printed as follows:
Refer to "Border Limit" (P.362), or "Auto
Reduce On Receipt" (P.363).
Although the
Folder Selector
feature is set,
however, the
received
document is
printed, and
cannot be stored
in the folder.
An unregistered folder is
specified on the Folder
Selector feature.
When using the Folder Selector feature,
specify a registered folder. If an unregistered
folder is selected, the received document
cannot be stored in the folder, and will be
automatically printed.
For information on how to register the folder,
refer to "Create Folder" (P.381). For
information on the setting of the Folder
Selector, refer to "Fax Received Options"
(P.365).
Symptom Cause Remedy
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