Dell C5765DN - Page 563

Status Code
563
016-583
[Cause] Failed to create the lock directory in the FTP server while transferring data using FTP of
the Scan to PC service.
[Remedy] Take one of the following measures:
• If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
• Check whether the specified name is available in the save location.
• Confirm that the specified name is not duplicated in the save location.
• Check whether enough space is available in the save location.
016-584
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not created on the FTP server after connection.
[Remedy] Take one of the following measures:
• Check whether the specified folder name can be used in the save location.
• Check whether the same folder name exists in the save location.
• Check whether enough space is available in the save location.
016-585
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because files
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-586
[Cause] The machine failed to delete the lock directory while transferring data using FTP of the
Scan to PC service.
[Remedy] Take one of the following measures:
• Confirm the access privilege for the server.
• If the lock directory (*.LCK) exists in the destination, delete it manually, and then
execute the operation again.
016-587
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because folders
could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the data
could not be written on the FTP server after connection.
[Remedy] Check whether enough space is available in the save location.
016-589
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because the data
could not be read from the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-590
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because there
are duplicate file names.
[Remedy] Set [Do Not Save] for the action for file name conflict.
016-593
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because an
internal error occurred after connection to the FTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
016-594
016-595
[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a
network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
Status Code Cause and Remedy