Dell C5765DN - Page 597

Status Code
597
027-762
[Cause] An on-demand print job is sent to the machine using the Web Applications feature,
however, the specified job ticket is invalid because of one of the following causes:
• Abnormal change to the job ticket because of the machine software failure
• Abnormal change to the job ticket because of a bug on the sender's remote server
• Abnormal change to the job ticket because of network trouble
• Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact customer support.
027-763
[Cause] The machine failed to verify the user information against the remote accounting server.
[Remedy] Take one of the following measures:
• Check whether the remote accounting server is operating properly.
• Check whether there is no network failure.
• Connect the network cable securely.
• Confirm the settings on the machine.
027-770
[Cause] The print job has a problem.
[Remedy] Submit the print job again.
027-771
[Cause] The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
027-772
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address /
Host Name]. If the error still is not resolved, confirm with your network administrator
whether the SMTP server supports the HELO command.
027-773
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause] The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm
with your network administrator whether the SMTP server supports the EHLO
command.
027-776
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] >
[System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address /
Host Name]. If the error still is not resolved, confirm with your network administrator
whether the SMTP server supports the EHLO command.
027-777
[Cause] The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] >
[Connectivity & Network Setup] > [Outgoing / Incoming E-mail Settings] > [SMTP
Server Settings].
027-778
[Cause] The destination SMTP server does not support the SMTP-AUTH system set on the
machine.
[Remedy] Confirm the authentication type supported by the SMTP server with your network
administrator. The machine supports the following authentication types: PLAIN (plain
text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5
(challengeresponse).
Status Code Cause and Remedy