Dell S2815dn User Manual

Troubleshooting Guide 527
Digital Certificate Problems
Cannot scan using TWAIN or Windows
Image Acquisition (WIA) on a Windows
Server
®
2012 or Windows Server
®
2012 R2
computer.
Install the Desktop Experience feature on the computer.
To install Desktop Experience:
1 Click Server Manager from the Start screen.
The
Server Manager screen appears.
2 Under Manage , click Add Roles and Features .
Add Roles and Features Wizard appears.
3 Click Next to skip the Before you begin page.
4 Ensure that Role-based or feature-based installation is selected, and then click
Next .
5 Ensure that Select a server from the server pool is selected, select the server under
Server Pool , and then click Next .
6 Click Next to skip the Select server roles page.
7 Select the Desktop Experience check box under User Interfaces and
Infrastructure
, and then click Next .
8 Click Confirmation from the list on the left.
9 Select the Restart the destination server automatically if required check box, and
then click
Install .
10 Restart the computer.
Symptom Cause Action
The certificate import button is
disabled.
SSL/TLS communication is
disabled.
Create a self-signed certificate and enable SSL/TLS.
The certificate details button is
disabled.
The certificate cannot be imported. The time setting is incorrect. Confirm validity period of the certificate as well as
the time setting of the device.
The certificate file is incorrect. Confirm whether the password is correct.
Confirm whether the file type is PKCS#7/#12 or
x509CACert (extension: p7b/p12/pfx/cer/crt).
Confirm whether the attribute information (key
Usage/Extended key usage) of the certificate to be
imported is set correctly.
The browser is incorrect. Use Internet Explorer
®
.
016-404 is displayed when trying to
use security functions that require
certificates.
The certificate data stored in
internal memory is either deleted,
corrupt, or is not readable.
Import the certificate and enable the security
settings again.
Problem Action

Dell S2815dn Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Duplex print speed (black, normal quality, A4/US Letter)	22 ppm
Maximum copy resolution	- DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2
Copy speed (black, normal quality, A4)	40 cpm
Scan to	E-mail, FTP, SMB, USB
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 297 mm
Output color depth	24 bit
Scan speed (color)	17 ppm
Image formats supported	JPEG XR
Maximum scan resolution	9600 x 9600 DPI
Document formats supported	PDF
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Digital sender	-
Maximum duty cycle	80000 pages per month
Recommended duty cycle	700 - 4000 pages per month
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3
Cabling technology	10/100/1000Base-T(X)
Authentication method	HTTP, HTTPS, TLS 1.2, SNMP (v1 / v2 / v3), MIBv2, BOOTP, DHCP, RARP, Auto IP, WINS, DNS, Bonjour (mDNS), Telnet
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Dell Mobile Print, Google Cloud Print
Supported network protocols (IPv4)	IPSEC w/ IPv4
Supported network protocols (IPv6)	IPSEC w/ IPv6
Internal memory	1024 MB
Card reader integrated	No
Sound pressure level (printing)	52.9 dB
Control type	Touch
Product color	Black
Display diagonal	4.3 \
Market positioning	Business
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	900 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Plain paper, Pre-Printed, Recycled paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Operating altitude	0 - 3100 m
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	15 - 85 %
Certification	EN 60950-1/IEC 60950-1; EN 55022 (Class B) EN55024 EN61000-3-2 (Class A) EN 61000-3-3 CE Mark (EU) UL 60950-1 / CAN/CSA-C22.2 No. 60950-1-07; ICES-003 (Canada) US CFR Title 47 FCC Part 2 and 15B Part 15C and Part 68 FDA/DHHS (21CFR Chapter 1 Subchapter J RCM (Australia) Telepermit (New Zealand) Singapore Mark SABS/ICASA (South Africa) NOM NYCE (Mexico) GS Mark (Germany) and other certifications required by individual country. WHQL Citrix SAP Novell YES USB Google Cloud Print Mopria AirPrint
Sustainability certificates	Blue Angel, RoHS, ENERGY STAR
AC input voltage	110 - 120 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0 W
Power consumption (sleep)	14 W
Power consumption (standby)	52 W
Power consumption (average operating)	610 W

Weight and Dimensions

Depth	556 mm
Width	557 mm
Height	644 mm