Epson Stylus Pro GS6000 Revision F
TROUBLE SHOOTING Remedies for Error Messages 53
Confidential
PAPER OUT
LOAD PAPER
No paper is loaded in the printer. Load paper correctly.
The paper is not ejected properly. Set the paper lever (PRESSURE LEVER) to the released position, and
remove the paper.
The roll paper runs out while printing is in progress. Load a new roll paper.
There is something wrong with the PAPER REAR SENSOR. Check whether any foreign matter is obstructing the paper sensing
operation. If any obstruction is found, remove it.
Check whether the PAPER REAR SENSOR operates normally or not
(p.234). If any abnormality is found, check the cable connection status
and replace the PAPER REAR SENSOR (p.125) if necessary.
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE PRINTER
The printer fails to update the firmware. Restart the printer, and then update the firmware again.
PAPER JAM
REMOVE PAPER
The paper is jammed. Remove the jammed paper.
CARRIAGE LOCKED
RELEASE THE CARRIAGE LOCK
The power has been turned on even the protective materials for
transportation is attached.
Remove the protective materials from the print head to release the print
head.
There is something wrong with the CR LOCK SOLENOID ASSY. Check whether the CR LOCK SOLENOID ASSY operates normally or
not (p.234). If any abnormality is found, replace the CR LOCK
SOLENOID ASSY (p.148).
PRINTER ERROR
RESTART THE PRINTER
It is caused by a bug of the firmware or the element on the MAIN
BOARD ASSY has been broken.
Turn the printer off, and after a while turn it on again.
Install the latest firmware (p.225).
Replace the MAIN BOARD ASSY with a new one (p.110).
MAINTENANCE REQUEST NNNN See ?3.3 Remedies for Maintenance Requests? (Page 54)
SERVICE CALL ERROR NNNN
PLEASE CONTACT TO THE REPAIR
CENTER
See ?3.4 Remedies for Service Call Error? (Page 55).
Message on LCD Description Remedy/Point to be checked
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