RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2)
4-40
Resolving the Card Surface Debris problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
Symptom: Prints have spots (white or colored voids) and/or dust on them
(See sample image below).
Printer Error State: None
Driver Monitor Error Display: None
2 Ensure the cards are clean and stored in a dust-free environment. Do not use
cards with embedded contaminants in the surface.
3 Clean the inside of the Printer. See Cleaning the Printer's Interior.
4 Clean the Cleaning Roller. See Cleaning the Card Feed and Cleaning Rollers.
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