6.3 Network Connection Troubleshooting
Network Scanner fi-6000NS Operator's Guide 297
Troubleshooting
6
A results screen similar to the following should appear:
When checking the network connection status of a server by its IP address, the following results
are possible.
OK: Connection is operating normally. NG: Connection is faulty.
Result
Connection
status
Action
"Ping statistics" shows
"Lost=0 (0% loss)"
OK
None
"Ping statistics" shows
"Lost=4 (100% loss)"
NG
Check that the ping target IP address is correct.
If the ping target IP address is correct, refer to
"Failure to connect to a server using its IP
address" (page 305) for further solutions.
"Ping statistics" shows
"Lost=N (1 to 99% loss)"
NG
There may be a quality problem with the LAN
cable. Replace the LAN cable and try again.
In "3.6.12 Checking the Network Operating
Status" (page 125), change the [Link Speed/
Duplex Mode] from "Auto-Negotiation" to a
fixed mode.
"Hardware error"
NG
The LAN cable may have become discon-
nected during the Ping test. Check the status of
the LAN cable and try again.
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