298
When checking the network connection status of a server with an FQDN, the following results are
possible.
OK: Connection is operating normally. NG: Connection is faulty.
Result
Connection
status
Action
"Ping statistics" shows
"Lost=0 (0% loss)"
OK
None
"Ping request could not find
host xxx.xxx.xxx. Please
check the name and try
again."
NG
Check that the ping target server name is cor-
rect.
Check that the DNS server or WINS server
settings are correct.
If the ping target server name is correct, refer
to "Failure to connect to a server by name"
(page 307) for further solutions.
"Ping statistics" shows
"Lost=4 (100% loss)"
NG
Check that the ping target server name is cor-
rect.
In "3.6.12 Checking the Network Operating
Status" (page 125), change the [Link Speed/
Duplex Mode] from "Auto-Negotiation" to a
fixed mode.
"Ping statistics" shows
"Lost=N (1 to 99% loss)"
NG
There may be a quality problem with the LAN
cable. Replace the LAN cable and try again.
In "3.6.12 Checking the Network Operating
Status" (page 125), change the [Link Speed/
Duplex Mode] from "Auto-Negotiation" to a
fixed mode.
"Hardware error"
NG
The LAN cable may have become discon-
nected during the Ping test. Check the status of
the LAN cable and try again.