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The "Keyboard
error or not key-
board present" mes-
sage is shown on
the screen, the
scanner does not
startup.
After turning the scanner off, was the
power turned back on again immedi-
ately?
Disconnect the AC cable from the scan-
ner, wait at least ten seconds, then reat-
tach the cable and turn the power back on
again. If the problem persists, contact
your FUJITSU scanner dealer or an
authorized FUJITSU scanner service pro-
vider.
Input field entry
entered via the key-
board does not
appear on the
screen.
Has the input field been selected? Select the input field and try again.
Press the [Cancel] button and try again.
To use the touch panel, touch the input
field directly and try again.
Saving is not possi-
ble after pressing
[Save] on the [File
Download] screen.
Does the length of the "Save As"
folder path (folder path plus file
name) exceed 259 characters?
Select a "Save As" folder that respects
the limit.
Status screen stops
at "Printing scan
data to ...".
Is there enough free space in the
drive on which the spool folder for
the print server exists?
Make sure that there is enough space in
the drive.
No response from
pressing tab or
enter key after a file
download operation
has been selected
via the network
interface or the
download process
does not start.
Has the [Download], [Get CSV] or
[Backup] button been selected?
Try pressing a different tab or button on
the screen.
Problem Check item Suggestion
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