GE Voluson P6 - Section 7-11 Error Messages

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GE DRAFT VOLUSON™ P8/VOLUSON™P6

DIRECTION 5775469, R

EVISION 3 DRAFT (JULY 19, 2018) BASIC SERVICE MANUAL

Chapter 7 - Diagnostics/Troubleshooting 7-69

Section 7-11

Error Messages

NOTICE

!! NOTICE:

If the problem (error message) still exists after performing the described actions, call technical support.

Index Error Message Reason Action(s)

01.

When exceeds

15watt

Protection limit

1. See error

message.

2. Activated

probe deselect.

02.

Restart the

system

1. See error

message.

2. Stop

scanning

03.

Restart the

system

1. See error

message.

2. Restart the

system

Main Page

Important Precautions3
Chapter 141
Introduction41
- Section 1-1 Overview41
- Section 1-2 Important Conventions43
- Section 1-3 Safety Considerations47
- Section 1-4 Electromagnetic Compatibility (EMC)55
- Section 1-5 Customer Assistance56
  - 1-5-1 Contact Information56
  - 1-5-2 System Manufacturer57
Chapter 259
Site Preparation59
- Section 2-1 Overview59
  - 2-1-1 Purpose of Chapter 259
- Section 2-2 General Console Requirements60
- Section 2-3 Facility Needs64
Chapter 369
Setup Instructions69
- Section 3-1 Overview69
  - 3-1-1 The Purpose of Chapter 369
- Section 3-2 Set Up Reminders70
- Section 3-3 Receiving and Unpacking the Equipment73
- Section 3-4 Preparing for Set Up77
  - 3-4-1 Verify Customer Order77
  - 3-4-2 EMI Protection78
- Section 3-5 Connection of Auxiliary Devices79
- Section 3-6 Completing the Set Up92
- Section 3-7 Printer Installation99
- Section 3-8 System Configuration123
- Section 3-9 Available Probes135
- Section 3-10 Software/Option Configuration135
- Section 3-11 Connectivity Setup136
  - 3-11-1 Connectivity Introduction136
- Section 3-12 Network Configuration139
- Section 3-13 Connectivity Setup Worksheet158
- Section 3-14 Paperwork160
  - 3-14-1 Product Locator Installation160
  - 3-14-2 User Manual(s)160
Chapter 4161
Functional Checks161
- Section 4-1 Overview161
  - 4-1-1 Purpose of Chapter 4161
- Section 4-2 Required Equipment161
- Section 4-3 General Procedure162
- Section 4-4 Functional Checks169
  - 4-4-1 Patient Archive (Image Management)170
  - 4-4-2 Erasing DVD/CD171
- Section 4-5 Backup and Restore Database, Preset Configurations and Images172
- Section 4-6 Software Configuration Checks185
  - 4-6-1 System Setup185
  - 4-6-2 Measure Setup186
- Section 4-7 Peripheral Checks187
- Section 4-8 Mode Transition203
- Section 4-9 Site Log204
Chapter 5205
Components and Functions (Theory)205
- Section 5-1 Overview205
  - 5-1-1 Purpose of Chapter 5205
- Section 5-2 General Information206
- Section 5-3 FrontEnd Processor229
- Section 5-4 BackEnd Processor234
  - 5-4-1 Hard Disk Drive235
  - 5-4-2 SOM (System On Module)235
    - 5-4-2-1 Congatec235
- Section 5-5 Internal I/O237
- Section 5-6 OPIO (User Interface)238
- Section 5-7 Monitor244
- Section 5-8 Monitor setup244
- Section 5-9 External I/O245
- Section 5-10 Peripherals246
- Section 5-11 Power Distribution247
- Section 5-12 Service Platform (InSite Exc)254
  - 5-12-1 Introduction254
  - 5-12-2 Access / Security254
    - 5-12-2-1 Local Access255
    - 5-12-2-2 Remote Access256
- Section 5-13 Common Service Desktop (CSD)257
  - 5-13-1 Internationalization257
- Section 5-14 Service Page258
- Section 5-15 Boot Screen Functions264
  - 5-15-1 Overview264
- Section 5-16 Windows Start Menu267
- Section 5-17 LINUX - Voluson Maintenance System269
Chapter 6289
Service Adjustments289
- Section 6-1 Overview289
  - 6-1-1 Purpose of Chapter 6289
- Section 6-2 Regulatory289
- Section 6-3 LCD Monitor Adjustment290
- Section 6-4 Modification of Keyboard Layout291
  - 6-4-1 Setup the Voluson™ P8/Voluson™P6 Keyboard Language Layout291
Chapter 7293
Diagnostics/Troubleshooting293
- Section 7-1 Overview293
  - 7-1-1 Purpose of Chapter Voluson™ P8/Voluson™P6293
  - 7-1-2 Overview293
- Section 7-2 Collect Vital System Information294
  - 7-2-1 Request for Service (RFS)296
  - 7-2-2 Shortcuts List298
- Section 7-3 Check Points Voltages301
  - 7-3-1 How to check power301
    - 7-3-1-1 Dachstein Power Supply (DPS)301
- Section 7-4 Screen Captures and Logs302
- Section 7-5 Remote Access to Service Platform311
- Section 7-6 Common Service Desktop (CSD)317
- Section 7-7 Hardware Tests335
- Section 7-8 Minimum Configuration to Boot/Scan346
  - 7-8-1 Booting without using the Ultrasound Hardware346
- Section 7-9 User Interface Troubleshooting349
  - 7-9-1 Console Test349
- Section 7-10 Troubleshooting Trees, Instructions and Tech Tips351
- Section 7-11 Error Messages361
Chapter 8363
Replacement Procedures363
- Section 8-1 Overview363
  - 8-1-1 Purpose of Chapter 8363
  - 8-1-2 Returning/Shipping System, Probes and Repair Parts365
- Section 8-2 System Software - Installation/Upgrade Procedure366
  - 8-2-1 Before the Installation/Upgrade procedure366
    - 8-2-1-1 System Functional Checks367
    - 8-2-1-2 Check vital System Setup data368
  - 8-2-2 System Software - Installation Procedure (FMI from DVD)370
  - 8-2-3 Software DVD Storage374
  - 8-2-4 Software Update Package - Download/Installation Procedure375
    - 8-2-4-1 Overview375
    - 8-2-4-2 Update Procedure375
- Section 8-3 Software and Functional Checks after Installation/Upgrade Procedure382
- Section 8-4 Image Settings Only - Loading Procedure384
  - 8-4-1 Introduction384
  - 8-4-2 Loading Procedure384
- Section 8-5 Full Backup (Full System Configuration) - Loading Procedure384
  - 8-5-1 Introduction384
  - 8-5-2 Loading Procedure384
- Section 8-6 Image Archive - Loading Procedure384
  - 8-6-1 Introduction384
  - 8-6-2 Loading Procedure384
- Section 8-7 Replacement or Activation of Options385
  - 8-7-1 Operation for activating Options386
    - 8-7-1-1 Operation for installing a “Demo Key” or a “Permanent Key”:386
- Section 8-8 Replacement of FRONT CABINET BEZEL ASSY BT16387
  - 8-8-1 Manpower387
  - 8-8-2 Tools387
  - 8-8-3 Disassembly Procedure387
  - 8-8-4 Installation Procedure387
- Section 8-9 Replacement of ASSY BEZEL FRONT DVD PLASTIC BT16388
  - 8-9-1 Manpower388
  - 8-9-2 Tools388
  - 8-9-3 Disassembly Procedure388
  - 8-9-4 Installation Procedure388
- Section 8-10 Replacement of FRONT PRINTER BEZEL ASSY BT16389
  - 8-10-1 Manpower389
  - 8-10-2 Tools389
  - 8-10-3 Disassembly Procedure389
  - 8-10-4 Installation Procedure389
- Section 8-11 Replacement of Cover Top Cabinet Plastic390
  - 8-11-1 Manpower390
  - 8-11-2 Tools390
  - 8-11-3 Disassembly Procedure390
  - 8-11-4 Installation Procedure391
- Section 8-12 Replacement of Front PEDESTAL COVER BT16392
  - 8-12-1 Manpower392
  - 8-12-2 Tools392
  - 8-12-3 Disassembly Procedure392
  - 8-12-4 Installation Procedure393
- Section 8-13 Replacement of TRAY PEDESTAL CABINET PLASTIC BT16394
  - 8-13-1 Manpower394
  - 8-13-2 Tools394
  - 8-13-3 Disassembly Procedure394
- Section 8-14 Replacement of REAR CABINET BEZEL ASSY BT16396
  - 8-14-1 Manpower396
  - 8-14-2 Tools396
  - 8-14-3 Disassembly Procedure396
  - 8-14-4 Installation Procedure396
- Section 8-15 Replacement of ENCODER set397
  - 8-15-1 Manpower397
  - 8-15-2 Tools397
  - 8-15-3 Removal procedure397
  - 8-15-4 Installation Procedure401
- Section 8-16 Replacement of Power ON/OFF key PCB Assembly402
  - 8-16-1 Manpower402
  - 8-16-2 Tools402
  - 8-16-3 Disassembly procedure402
  - 8-16-4 Installation procedure407
- Section 8-17 Replacement of Keyboard Assembly-TOP408
  - 8-17-1 Manpower408
  - 8-17-2 Tools408
  - 8-17-3 Disassembly procedure408
  - 8-17-4 Installation procedure412
- Section 8-18 Replacement of OPIO BUTTON SET413
  - 8-18-1 Manpower413
  - 8-18-2 Tools413
  - 8-18-3 Removal Procedure413
  - 8-18-4 Installation Procedure417
- Section 8-19 Replacement of OPIO Plastic lower cover assy418
  - 8-19-1 Manpower418
  - 8-19-2 Tools418
  - 8-19-3 Disassembly procedure418
  - 8-19-4 Installation procedure423
- Section 8-20 Replacement of OPIO Plastic upper cover assy424
  - 8-20-1 Manpower424
  - 8-20-2 Tools424
  - 8-20-3 Disassembly procedure424
  - 8-20-4 Installation procedure428
- Section 8-21 Replacement of Monitor429
  - 8-21-1 Manpower429
  - 8-21-2 Tools429
  - 8-21-3 Removal Procedure429
  - 8-21-4 Installation Procedure430
- Section 8-22 Replacement of the MONITOR ARM431
  - 8-22-1 Manpower431
  - 8-22-2 Tools431
  - 8-22-3 Removal Procedure431
  - 8-22-4 Installation Procedure433
- Section 8-23 Replacement of LCD Cable434
  - 8-23-1 Manpower434
  - 8-23-2 Tools434
  - 8-23-3 Disassembly Procedure434
  - 8-23-4 Assembly Procedure442
- Section 8-24 Replacement of ASSY Bumper Base Rubber443
  - 8-24-1 Manpower443
  - 8-24-2 Tools443
  - 8-24-3 Disassembly Procedure443
  - 8-24-4 Installation Procedure448
- Section 8-25 Replacement of OPIO449
  - 8-25-1 Manpower449
  - 8-25-2 Tools449
  - 8-25-3 Preparations449
  - 8-25-4 Removal Procedure449
  - 8-25-5 Installation Procedure452
- Section 8-26 Replacement of the SPEAKER453
  - 8-26-1 Manpower453
  - 8-26-2 Tools453
  - 8-26-3 Preparations453
  - 8-26-4 Removal Procedure453
  - 8-26-5 Installation Procedure453
- Section 8-27 Remove the PEDESTAL BOTTOM COVER BT16454
  - 8-27-1 Manpower454
  - 8-27-2 Tools454
  - 8-27-3 Preparations454
  - 8-27-4 Removal Procedure454
  - 8-27-5 Installation Procedure454
- Section 8-28 Replacement of the NEST455
  - 8-28-1 Manpower455
  - 8-28-2 Tools455
  - 8-28-3 Preparations455
  - 8-28-4 Removal Procedure455
  - 8-28-5 Installation Procedure459
- Section 8-29 Replacement of the AIR FILTER460
  - 8-29-1 Manpower460
  - 8-29-2 Tools460
  - 8-29-3 Preparations460
  - 8-29-4 Removal Procedure460
  - 8-29-5 Installation Procedure461
- Section 8-30 Replacement of the Probe Holder(KIT)462
  - 8-30-1 Manpower462
  - 8-30-2 Tools462
  - 8-30-3 Removal Procedure462
  - 8-30-4 Installation Procedure462
- Section 8-31 Replacement of SIDE COVER L ASSY BT16463
  - 8-31-1 Manpower463
  - 8-31-2 Tools463
  - 8-31-3 Preparations463
  - 8-31-4 Removal Procedure463
  - 8-31-5 Installation Procedure464
- Section 8-32 Replacement of SIDE COVER R ASSY465
  - 8-32-1 Manpower465
  - 8-32-2 Tools465
  - 8-32-3 Preparations465
  - 8-32-4 Removal Procedure465
  - 8-32-5 Installation Procedure467
- Section 8-33 Replacement of the Trackball468
  - 8-33-1 Manpower468
  - 8-33-2 Tools468
  - 8-33-3 Removal procedure468
  - 8-33-4 Installation Procedure471
- Section 8-34 Replacement of the TGC BOARD473
  - 8-34-1 Manpower473
  - 8-34-2 Tools473
  - 8-34-3 Preparations473
  - 8-34-4 Removal Procedure473
  - 8-34-5 Installation Procedure474
- Section 8-35 Replacement of AN KEYBOARD ASSY475
  - 8-35-1 Manpower475
  - 8-35-2 Tools475
  - 8-35-3 Preparations475
  - 8-35-4 Removal Procedure475
  - 8-35-5 Installation Procedure476
- Section 8-36 Replacement of the Caster Cap BT16477
  - 8-36-1 Manpower477
  - 8-36-2 Tools477
  - 8-36-3 Preparations477
  - 8-36-4 Removal Procedure477
  - 8-36-5 Installation Procedure482
- Section 8-37 Replacement of the CASTER483
  - 8-37-1 Manpower483
  - 8-37-2 Tools483
  - 8-37-3 Preparations483
  - 8-37-4 Removal Procedure483
  - 8-37-5 Installation Procedure483
- Section 8-38 Replacement of the SIDE CABINET TRAY BT16484
  - 8-38-1 Manpower484
  - 8-38-2 Tools484
  - 8-38-3 Preparations484
  - 8-38-4 Removal Procedure484
  - 8-38-5 Installation Procedure484
- Section 8-39 Replacement of the REAR HANDLE485
  - 8-39-1 Manpower485
  - 8-39-2 Tools485
  - 8-39-3 Preparations485
  - 8-39-4 Removal Procedure485
  - 8-39-5 Installation Procedure487
- Section 8-40 Replacement of the SPEAKER COVER LEFT/RIGHT488
  - 8-40-1 Manpower488
  - 8-40-2 Tools488
  - 8-40-3 Preparations488
  - 8-40-4 Removal Procedure488
  - 8-40-5 Installation Procedure488
- Section 8-41 Replacement of the DPS/DPS with Battery489
  - 8-41-1 Manpower489
  - 8-41-2 Tools489
  - 8-41-3 Preparations489
  - 8-41-4 Removal Procedure490
  - 8-41-5 Installation Procedure490
- Section 8-42 Replacement of the DRFG491
  - 8-42-1 Manpower491
  - 8-42-2 Tools491
  - 8-42-3 Preparations491
  - 8-42-4 Removal Procedure492
  - 8-42-5 Installation Procedure493
    - 8-42-5-1 DRFG (5786027) Installation Procedure493
  - 8-42-6 Serial Number - Reprogamming Procedure494
- Section 8-43 Replacement of the SOM in DRFG497
  - 8-43-1 Manpower497
  - 8-43-2 Tools497
  - 8-43-3 Preparations497
  - 8-43-4 Removal Procedure497
  - 8-43-5 Installation Procedure497
- Section 8-44 Replacement of the HDD in DRFG498
  - 8-44-1 Manpower498
  - 8-44-2 Tools498
  - 8-44-3 Preparations498
  - 8-44-4 Removal Procedure498
  - 8-44-5 Installation Procedure498
- Section 8-45 Replacement of the DBM64G499
  - 8-45-1 Manpower499
  - 8-45-2 Tools499
  - 8-45-3 Preparations499
  - 8-45-4 Removal Procedure499
  - 8-45-5 Installation Procedure500
- Section 8-46 Replacement of the T-DPI501
  - 8-46-1 Manpower501
  - 8-46-2 Tools501
  - 8-46-3 Preparations501
  - 8-46-4 Removal Procedure502
  - 8-46-5 Installation Procedure503
- Section 8-47 Replacement of the CSI504
  - 8-47-1 Manpower504
  - 8-47-2 Tools504
  - 8-47-3 Preparations504
  - 8-47-4 Removal Procedure504
  - 8-47-5 Installation Procedure505
- Section 8-48 Replacement of the DBP506
  - 8-48-1 Manpower506
  - 8-48-2 Tools506
  - 8-48-3 Preparations506
  - 8-48-4 Removal Procedure506
  - 8-48-5 Installation Procedure507
- Section 8-49 Replacement of the DVD508
  - 8-49-1 Manpower508
  - 8-49-2 Tools508
  - 8-49-3 Preparations508
  - 8-49-4 Removal Procedure508
  - 8-49-5 Installation Procedure509
- Section 8-50 Replacement of the OPIO USB Sub PWA510
  - 8-50-1 Manpower510
  - 8-50-2 Tools510
  - 8-50-3 Preparations510
  - 8-50-4 Removal Procedure510
  - 8-50-5 Installation Procedure511
- Section 8-51 Replacement of AN KEY TOP512
  - 8-51-1 Manpower512
  - 8-51-2 Tools512
  - 8-51-3 Preparations512
  - 8-51-4 Key Caps - Removal Procedure512
- Section 8-52 Replacing optional Peripherals513
  - 8-52-1 Manpower513
  - 8-52-2 Tools513
  - 8-52-3 Printer Installation (BW and Color)514
    - 8-52-3-1 BW Printer: SONY UP-D898, Color Printer: SONY UP-D25MD514
    - 8-52-3-2 Color Printer Assembly520
  - 8-52-4 HORIZONTAL TV PROBE HOLDER Installation527
  - 8-52-5 VERTICAL TV PROBE HOLDER Installation528
- Section 8-53 Replacement of FAN with Cable ASSY II529
  - 8-53-1 Manpower529
  - 8-53-2 Tools529
  - 8-53-3 Preparations529
  - 8-53-4 Removal Procedure529
  - 8-53-5 Installation Procedure529
- Section 8-54 Functional Checks after FRU replacement (Debrief Guidelines)530
- Section 8-55 Replacement of UVC531
  - 8-55-1 Manpower531
  - 8-55-2 Tools531
  - 8-55-3 Preparation531
  - 8-55-4 Removal procedure531
  - 8-55-5 Installation procedure532
- Section 8-56 Replacement of CWD piggy533
  - 8-56-1 Manpower533
  - 8-56-2 Tools533
  - 8-56-3 Preparations533
  - 8-56-4 Removal Procedure533
  - 8-56-5 Installation Procedure536
- Section 8-57 Replacement of ECG Kit assy537
  - 8-57-1 Manpower537
  - 8-57-2 Tools537
  - 8-57-3 Preparations537
  - 8-57-4 Removal Procedure537
  - 8-57-5 Installation Procedure538
- Section 8-58 Replacement of Battery Pack Assy541
  - 8-58-1 Manpower541
  - 8-58-2 Tools541
  - 8-58-3 Preparation541
  - 8-58-4 Removal procedure541
  - 8-58-5 Installation Procedure542
- Section 8-59 Replacement of WIRELESS LAN543
  - 8-59-1 Manpower543
  - 8-59-2 Tools543
  - 8-59-3 Preparation543
  - 8-59-4 Removal Procedure543
  - 8-59-5 Installation Procedure546
  - 8-59-6 Set up WIRELESS LAN546
  - 8-59-7 Functional Test546
Chapter 9555
Renewal Parts555
- Section 9-1 Overview555
  - 9-1-1 Purpose of Chapter 9555
- Section 9-2 List of Abbreviations557
- Section 9-3 Parts List Groups558
- Section 9-4 Plastics Covers (Front/Sides/Rear)559
- Section 9-5 LCD Monitor561
- Section 9-6 OPIO562
- Section 9-7 Nest Box Parts565
- Section 9-8 Mechanical Parts567
- Section 9-9 Options569
- Section 9-10 Optional Peripherals and Accessories571
  - 9-10-1 Printers and options571
- Section 9-11 System Manuals573
- Section 9-12 Probes574
- Section 9-13 Power Cord579
- Section 9-14 Biopsy Needle Guide581
Chapter 10583
Care & Maintenance583
- Section 10-1 Overview583
  - 10-1-1 Care and Maintenance Inspections583
  - 10-1-2 Purpose of Chapter 10583
- Section 10-2 Why do Maintenance584
  - 10-2-1 Quality Assurance584
- Section 10-3 Maintenance Task Schedule584
  - 10-3-1 How often should care & maintenance tasks be performed?584
- Section 10-4 Tools Required587
- Section 10-5 Tools Required589
  - 10-5-1 Special Tools, Supplies and Equipment589
    - 10-5-1-1 Specific Requirements for Care & Maintenance589
- Section 10-6 System Maintenance590
- Section 10-7 Using a Phantom (Optional)596
- Section 10-8 Electrical Safety Tests596
- Section 10-9 When There's Too Much Leakage Current...613

GE Voluson P6 - Section 7-11 Error Messages

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