Gerber Fastrack - Page 87

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Please take a moment to complete this questionnaire and mail it to Gerber Scientific Products or fax to
860-290-5568. We are working hard to produce documentation that will meet your needs. We value your comments.
Name:__________________________________ Phone:______________________________
Address:_____________________________________________________________________
1 2 3 4 5
1. How many years of experience do
you have with personal computers?
none
( ) ( ) ( ) ( ) ( )
over 5 yrs
experience
2. How often do you refer to the
manual?
never
( ) ( ) ( ) ( ) ( )
frequently
3. Was the manual easy to use?
difficult
( ) ( ) ( ) ( ) ( )
easy
4. Did you learn what you needed to
know?
no
( ) ( ) ( ) ( ) ( )
yes
5. Was the manual well organized?
poorly
organized
( ) ( ) ( ) ( ) ( )
very well organized
6. Was the manual clearly written?
not clear
( ) ( ) ( ) ( ) ( )
very clear
7. Were there enough illustrations?
not
enough
( ) ( ) ( ) ( ) ( )
enough
8. Did the illustrations support the
procedures?
no
( ) ( ) ( ) ( ) ( )
yes
9. What is your overall rating of the
manual?
poor
( ) ( ) ( ) ( ) ( )
excellent
10. How often do you refer to Online
Help?
never
( ) ( ) ( ) ( ) ( )
frequently
11. What is your overall rating of Online
Help?
poor
( ) ( ) ( ) ( ) ( )
excellent
Comments:
_____________________________________________________________________
______________________________________________________________________________