ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9.9
TROUBLESHOOTING
5015 - Duplicate
Slide ID
Multiple slides were labeled
with the same ID number in the
batch. The vial with the dupli-
cate ID will not be processed.
In Small Batch Mode, multiple
slides were labeled with the
same ID number.
In AutoLoader mode, the ID for
a slide was generated but not
etched because the slide ID
would have the same ID num-
ber as another slide ID.
The vial ID and/or slide ID bar-
code configuration and/or the
slide label design is/are not set
up to correctly identify the sec-
tion of the vial label that is the
accession ID and etch it on the
slide.
Check the sample IDs and con-
firm that they are duplicates. A
slide was only made from the
first vial.
The patient information must
be checked and reconciled for
both vials.
In Small Batch mode, relabel
the second slide and repro-
cess.
In AutoLoader mode, check
and correct the Label Design.
Correct the slide ID barcode
configuration on the instru-
ment. Refer to “Configure Slide
ID” on page 6.51.
5016 - Sample
Error During
Processing
Positive tank error or other
error during cell transfer.
This message is only a notifica-
tion; the slide is processed and
may be adequate.
The filter might be punctured
or defective.
The system has a pressure
leak.
Gyn slides -
If the slide is satisfactory for
screening purposes, no further
action is necessary.
If the slide is inadequate, follow
laboratory procedure for
reporting unsatisfactory speci-
mens.
Non-gyn slides -
If there is additional sample
material available, make
another slide with more cells if
possible.
If the error persists, contact
Technical Support.
Table 9.1 Sample Processing Errors
Error Description Possible Cause Corrective Action
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