292 Xenon Ultra 196X Series User Guide
• The host system power is on (if external power isn’t used).
• The trigger works.
Is the scanner having trouble reading your symbols?
If the scanner isn’t reading symbols well, check that the symbols:
• Aren’t smeared, rough, scratched, or exhibiting voids.
• Aren’t coated with frost or water droplets on the surface.
• Are enabled in the scanner or in the decoder to which the scanner connects.
Is the barcode displayed but not entered?
The barcode is displayed on the host device correctly, but you still have to press a
key to enter it (the Enter/Return key or the Tab key, for example).
• You need to program a suffix. Programming a suffix enables the scanner to
output the barcode data plus the key you need (such as “CR”) to enter the data
into your application. Refer to Prefix/Suffix Overview on page 123 for further
information.
If you aren’t sure what programming options have been set in the scanner, or if you
want the factory default settings restored, refer to Reset the Factory Defaults on
page 238.
Troubleshoot a Cordless System
Troubleshoot a Base
Note: Go to sps.honeywell.com and then select Support > Software and Downloads to
check for the latest software for both the scanner and the base.
If your base is not functioning properly, review the following troubleshooting
guidelines to try to isolate the problem.
Is the red LED on?
If the red LED isn’t illuminated, check that:
• The power cable is connected properly and there is power at the power source.
• The host system power is on (if external power isn’t used).
Is the green LED on?
If the green LED isn’t illuminated, check that:
• The scanner is correctly placed in the base.
• There is external power or 12 volt host power.
• Charge mode is turned on. (See Beeper and LED Sequences and Meaning on
page 42)
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