HP StorageWorks 1/8 User Manual

Details and solutionDescriptionError code
• Ensure that all tape drives that support
encryption (LTO-4 and later generations)
are at the minimum firmware required for
the Encryption Kit:
• Ultrium 1760 SCSI: W22W
• Ultrium 1760 SAS: U26W
• If necessary, update the tape drive firm-
ware to the current version.
Drive firmware does not support encryption.E4
• Retry the operation on the same key
server token.
• Retry the operation on a new key server
token.
Key Server Token restore process did not
complete, Key Server Token restore failed.
E6
• Verify that the USB device is an HP key
server token from the HP StorageWorks
1/8 G2 & MSL Encryption Kit.
• Retry the operation on a new key server
token.
Incorrect Key Server Toke Type. Token not
supported within this device.
E7
• Check ambient temperature to ensure that
it is within operating specifications.
• Check all fans to determine whether they
are working properly.
Drive exceeded temperature specificationF0
• Power-cycle the device and retry the op-
eration.
• Update Autoloader and drive firmware
to the latest versions.
• Re-seat the tape drive to ensure a good
connection to the device.
• If possible, try the drive in another drive
bay.
Autoloader controller lost communication
with the drive
F1
Drive sled
5
not present
F2
• Cycle power, after several occurrences,
contact technical support.
Drive hardware errorF3
• Check that the tape cartridge is supported
and has not exceeded its usage life. In-
spect it for damage.
• Retry the operation.
• Clean the drive.
• If the issue continues, remove the drive
and inspect the opening for any obstruc-
tions.
• Attempt the Force Tape Eject process.
Once the tape cartridge is ejected, unlock
the magazine holding the cartridge and
inspect the cartridge for damage. Discard
the tape cartridge if it is damaged. (See
“Forcing the drive to eject a tape (Sup-
port > Force Drive To Eject
Tape)” on page 105).
Load time-out. The drive has run into a
time-out while loading a tape.
F4
HP StorageWorks 1/8 G2 Tape Autoloader User and service guide 141

HP StorageWorks 1/8 Specifications

General

Number of Slots	8
Form Factor	1U
Interface	SCSI / SAS
Drive Type	LTO
Compatibility	Compatible with HP and non-HP servers