Inventory (Status/Information > Inventory) ....................................................................... 87
Autoloader information (Status/Information > Autoloader Information) ................................ 88
Drive information (Status/Information > Drive Information) ................................................. 88
Component status (Status/Information > Component Status) ............................................... 89
Network information (Status/Information > Network Information) ....................................... 89
Configuration .................................................................................................................... 89
Changing the administrator password (Configuration > Change Admin Password) ............... 90
Setting the number of reserved slots (Configuration > Set Reserved Slot Count) ..................... 90
Configuring the mailslot (Configuration > Configure Mailslot) ............................................ 91
Bar code reporting format (Configuration > Barcode Format Reporting) .............................. 91
Changing the SCSI address — parallel SCSI devices (Configuration > Change Drive) ........... 92
Setting behaviors (Configuration > Autoloader Behavior) ................................................... 92
Setting the date and time (Configuration > Autoloader Date/Time) ..................................... 93
Configuring network settings (Configuration > Configure Network Settings) ......................... 94
Configuring automatic cleaning (Configuration > Configure Auto Cleaning) ........................ 95
Restoring factory defaults (Configuration > Restore Defaults) .............................................. 95
Saving and restoring the Autoloader configuration (Configuration > Save/Restore
Configuration) ............................................................................................................. 96
Operations ........................................................................................................................ 97
Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right
Magazine) .................................................................................................................. 97
Cleaning the tape drive (Operations> Clean Drive) .......................................................... 97
Moving tapes in the Autoloader (Operations > Move Tape) ............................................... 98
Updating tape cartridge inventory (Operations > Perform Inventory) ................................... 99
Rebooting the Autoloader (Operations> Reboot Autoloader) ............................................ 100
Enabling password locks (Operations > Enable Autoldr Password Locks) ........................... 100
Support .......................................................................................................................... 100
Powering a drive on or off (Support > Power On/Off Drive) ............................................. 101
Running the demonstration (Support > Run Demo) .......................................................... 101
Running the slot to slot test (Support > Run Slot To Slot Test) ............................................. 101
Running the wellness test (Support > Run Wellness Test) .................................................. 102
Upgrading firmware (Support > Autoloader FW Upgrade, Support > Drive FW
Upgrade) .................................................................................................................. 103
Viewing logs (Support > Autoloader Error Log) .............................................................. 104
Downloading a support ticket (Support > Download Support Ticket) ................................. 105
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape) .............................. 105
5 Troubleshooting ............................................................................. 107
Detection problems after installing a parallel SCSI device ............................................................. 107
Detection problems after installing a SAS device ......................................................................... 109
Fibre Channel connection problems ........................................................................................... 110
Operation problems ................................................................................................................ 111
Performance problems ............................................................................................................. 118
Average file size .............................................................................................................. 118
File system type ................................................................................................................ 119
Connection from the host server to the disks ......................................................................... 119
Operating system configuration .......................................................................................... 122
Windows .................................................................................................................. 122
Novell ...................................................................................................................... 123
Backup server .................................................................................................................. 124
Backup type .................................................................................................................... 124
File-by-file with a full-featured backup application ........................................................... 124
File-by-file with a native application .............................................................................. 125
Disk image, flash, or sequential ................................................................................... 125
HP StorageWorks 1/8 G2 Tape Autoloader User and service guide 5
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