Database backup ...................................................................................................... 125
Connection from the host server to the Autoloader ................................................................ 125
Media ............................................................................................................................ 127
Service and repair .................................................................................................................. 127
Releasing the magazines manually ..................................................................................... 127
The wellness test ..................................................................................................................... 128
Error codes ............................................................................................................................ 129
Finding error code information on the OCP ......................................................................... 130
Finding error code information on the RMI ........................................................................... 130
Finding error code information on an L&TT support ticket or report .......................................... 131
Main error code descriptions ............................................................................................. 134
Error sub-code descriptions ................................................................................................ 142
Drive error codes .............................................................................................................. 147
Warning events ...................................................................................................................... 148
Configuration change events .................................................................................................... 153
Information events ................................................................................................................... 154
Using HP Library & Tape Tools to diagnose problems .................................................................. 155
6 Upgrading and servicing the Tape Autoloader ................................... 157
Possible tools needed .............................................................................................................. 158
Removing and replacing a tape drive ........................................................................................ 158
Removing and replacing a magazine ........................................................................................ 161
Using the operator control panel ........................................................................................ 161
Using the remote management interface .............................................................................. 161
Using the manual magazine release ................................................................................... 162
Removing and replacing the base chassis .................................................................................. 163
Recording configuration settings ......................................................................................... 164
Removing the tape cartridge from the tape drive ................................................................... 164
Removing the cables, magazines, and tape drive ................................................................ 164
Removing the base chassis ................................................................................................ 165
Unpacking the new chassis ................................................................................................ 166
Replacing the base chassis ................................................................................................ 166
7 Support and other resources ............................................................ 169
HP technical support ............................................................................................................... 169
HP websites ........................................................................................................................... 169
Typographic conventions ......................................................................................................... 169
Customer Self Repair ............................................................................................................... 170
Subscription service ................................................................................................................ 171
HP-authorized reseller .............................................................................................................. 171
A Technical specifications .................................................................. 173
Physical specifications ............................................................................................................. 173
Environmental specifications ..................................................................................................... 173
B Regulatory compliance and safety .................................................... 175
Regulatory compliance identification numbers ............................................................................ 175
Federal Communications Commission notice .............................................................................. 175
FCC rating label .............................................................................................................. 175
Class A equipment ..................................................................................................... 175
Class B equipment ..................................................................................................... 176
Declaration of Conformity for products marked with the FCC logo, United States only ............... 176
Modification .................................................................................................................... 176
6
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