Intermec EasyCoder PX6i Service Manual

EasyCoder PX4i and PX6 Service Manual 237
Chapter 17 — Troubleshooting
Description:
Media feed does not work properly.
Possible Causes and Suggested Remedies:
• Faulty stepper motor.
- Connect a replacement stepper motor to P10 on the driver board
(see Chapter 14) and perform a print or feed operation. If this motor
runs, the original stepper motor is probably damaged and needs to be
replaced (see Chapter 7.3).
• Dirty or worn platen roller.
- Inspect the platen roller for visible wear. Replace if necessary (see
Chapter 8.2).
- Clean the platen roller using a cleaning card or a soft cloth moistened
with isopropyl alcohol. Paper dust or adhesive residue can deteriorate
the media feed function or make the media slip.
• Intermec Fingerprint instruction missing.
- Verify that a print command is actually issued in the current Intermec
Fingerprint program.
• Power Supply Unit malfunction or bad connection.
- The stepper motor could be incorrectly connected to P10 on the
driver board, or its drive circuit (U3) on the driver board could be
damaged.
- Check that all pins in the connector of the stepper motor’s cable are
fully inserted.
- Measure the +24 VDC on the driver board, see Chapter 14. If there
is no power, when an attempt to print is made, the power supply unit
or driver board is probably faulty.
• CPU board confi gured for wrong printer model.
- A replacement CPU board must be confi gured for the correct printer
model after installation. Refer to Chapter 15.8.
Description:
Excessive wear of printhead.
Possible Causes and Suggested Remedies:
• Various reasons.
- Refer to Chapter 8.6 “Printhead/Precautions” for advices on how to
reduce the wear of the printhead.

Intermec EasyCoder PX6i Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Display	LCD
Product color	Silver
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Media thickness	2.4/10 mm
Maximum label width	170 mm
Maximum label length	4 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Power requirements	90 - 265 VAC, 45 - 65Hz
Power consumption (standby)	20 W
Power consumption (printing)	125 W
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	482 mm
Width	238 mm
Height	335 mm
Weight	14800 g