214 EasyCoder PX4i and PX6i Service Manual
Chapter 17 — Troubleshooting
17.3 Printer Stops Working after Startup
Description:
The printer stops working after a successful startup.
• The Power LED is lit.
• The <Feed>, <Setup>, and <Print> keys, work properly.
Possible Causes and Suggested Remedies:
• Communication problems?
- Refer to Chapters 17.9-17.11.
• Printer malfunction?
- Check if the printer can print test labels in the Setup Mode.
Description:
The printer stops working after a successful startup.
• The Power LED is lit.
• There is no reaction on software commands.
• There is no reaction on any keys on the printer’s keyboard.
Possible Causes and Suggested Remedies:
• The printer’s main program has halted due to high external disturbances
from other electrical sources.
- Restart the printer and fi nd out if there are disturbances coming via
the AC supply, via a communication channel, or from other electrical
appliances.
• CPU board failures.
- Refer to Chapter 17.4.
• Power Supply Unit failures.
- Refer to Chapter 17.5.
• Driver board failures.
- Refer to Chapter 17.6.
• Console errors.
- Refer to Chapter 17.7.